Sleep causing unresponsiveness.
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=2386
Printed Date: 01 Jan 2025 at 10:18am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Sleep causing unresponsiveness.
Posted By: jalm111
Subject: Sleep causing unresponsiveness.
Date Posted: 06 Apr 2016 at 1:06am
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Can't seem to be able to get my computer to every wake up from sleep. It always becomes completely unresponsive with DR Debug showing 55. I ran a full 8 pass memtest86+ and it showed 0 memory issues. Any ideas? Z170 Extreme6 Win 10 UEFI 2.0 i7-6700k TridentZ memory (F4-3400C16D-16GTZ) SM951 SSD EVGA 980 TI Thanks!
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Replies:
Posted By: StefanoA
Date Posted: 06 Apr 2016 at 9:46am
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could be the same problem as mine reported here http://forum.asrock.com/forum_posts.asp?TID=2381&title=no-more-video-after-sleep |
Posted By: jalm111
Date Posted: 06 Apr 2016 at 2:31pm
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Interesting, maybe? Do you get any DR Debug codes with yours?
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Posted By: Eric
Date Posted: 07 Apr 2016 at 12:03am
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I have the same problem. I have an Z170 Extreme7+ and an XFX HD7950 3Gb. I mention the video card because it's a hand-me-down from my previous build (have to do what I can to keep the cost down) and it did the same thing there. By "the same thing" I mean that upon hitting a key to resume from sleep the fans would start spinning and everything looked like it was going to come up, but the monitor never woke up. Holding down the power switch to power down completely and then powering back up successfully resumes windows after the post screen every time. The video card is especially suspect because in the old build, the trouble began when it replaced a 5870 which was able to resume from sleep just fine. I now get the exact same behaviour in my new skylake build. The old system was an ASUS X58 with a first generation i7. The new build uses the same video card, keyboard (ideazon) and DVD drive, the rest is all new, even the mouse. I, too, had a debug code of 55 when this happens. Memtest shows the memory is just fine. Updating the UEFI from the 1.8 the board shipped with to the current 2.6 gave no change in behavior, but now I have the side back on the case and the unit down beside the desk, so I have not verified that the debug code has not changed. Changing the UEFI setting to use the XMP (instead of SPD) for the RAM also made no difference. I did not try moving RAM around, nor doing all this with only one stick installed. I have not tried using the onboard graphics to see if the problem persists. Nor have I bothered trying a different keyboard or tried using the PS2 port instead of USB. All of those things are probably worth trying. As if I haven't rambled enough, I have my RAM in A1/B1 (not A2/B2 as the manual suggests) because the first board (I am on my second extreme7+) wouldn't post (error code 5d) with the RAM in A2/B2. So when I got the new board I assumed the same thing would happen and started out with the RAM in A1/B1. Hopefully you can identify something our builds have in common which may help you. |
Posted By: jalm111
Date Posted: 07 Apr 2016 at 12:57am
| Don't bother moving the RAM around. I did and it made no difference. I effectively never sleep my PC now. |
Posted By: Eric
Date Posted: 07 Apr 2016 at 4:50am
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Good to know, thanks. Also I should have mentioned that I'm using corsair DDR4 3000 memory. |
Posted By: jalm111
Date Posted: 12 Apr 2016 at 4:56am
| Anybody from ASRock any ideas on this? |
Posted By: Xaltar
Date Posted: 12 Apr 2016 at 5:50am
I would recommend using the http://www.asrock.com/support/index.asp" rel="nofollow - support page and sending a support request on the matter. Tech support does browse the forums from time to time but for more pressing issues it is always best to try Support directly. If you do not get a response in a few days send another request (excluding weekends). It can take a while for tech support to get around to you and sometimes requests may be missed but keep trying, Tech Support has always been very helpful when I have contacted them myself. Bare in mind that they handle hundreds of requests almost daily  ------------- 
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Posted By: Askovan
Date Posted: 12 Apr 2016 at 5:51am
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If your System still starts up you are actually very Lucky. I had that problem and not even my power button worked. No the damn thing doesn´t even start or peeps or anything really. My rig is now pretty much dead following this issue. Ben
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