Intel Motherboards - Z87 Pro 4 Dual ram is crashing

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Z87 Pro 4 Dual ram is crashing

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=2390
Printed Date: 05 Feb 2025 at 10:47pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Z87 Pro 4 Dual ram is crashing

Posted By: mpaneth
Subject: Z87 Pro 4 Dual ram is crashing
Date Posted: 06 Apr 2016 at 11:07am

I have a Z87 Pro4 with 2 x Team DDRIII 2133 4GB RAM which has been working flawlessly for the past 2 years.

This week windows crashed and since then I have not been able to run reliably.

Experimenting I found that using only 1 RAM stick, I have stable operation, but the RAM must be placed in either of the B banks. Putting a stick only in the A bank will not allow the PC to boot.

The RAM sticks are OK as I have tried both RAM and they all work when singly installed.

When I have one stick in the B bank and put another stick into the A bank, the PC will boot and operate for about 5 minutes and then freeze and will not restart until I pull out the stick in the A bank.

By coincidence, or maybe not, last week Microsoft upgraded me from Win 8.1 to Win 10 and all seemed well.

I am currently operating on a single stick, but am worried that the motherboard will now fail completely.

Does anyone know of a solution?