Intel Motherboards - ASRock eXtreme Tuner crashes

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ASRock eXtreme Tuner crashes

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=243
Printed Date: 05 Jan 2025 at 2:20pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: ASRock eXtreme Tuner crashes

Posted By: ramones79
Subject: ASRock eXtreme Tuner crashes
Date Posted: 09 Jun 2015 at 6:50am

Hello,

The ASRock eXtreme Tuner utility for Windows is crashing wherever I try to start the program.
If I use the very old video driver from the cd with the motherboard - then no problem.
But with the newer driver from ASRock website it makes this problem.
Crashes with Error: "Out of range" and another Error: "Cannot change Visible in OnShow or OnHide"

I use the cpu integrated intel hd graphics.

Here is my configuration:
Intel G2030 + ASRock H77 Pro4/MVP, 2GB DDR3 GeIL, Win7 (32b)

Interestingly, when I search for the second error message (I think it is the more important one) in Google - the results are about some mistakes when programming in Delphi language. So, I guess this may be just a small bug, that I would appreciate if it gets fixed, as the utility is very useful itself (controlling the fans speed etc).

Thanks.

Replies:

Posted By: parsec
Date Posted: 09 Jun 2015 at 12:13pm

ramones79 wrote:

Hello,

The ASRock eXtreme Tuner utility for Windows is crashing wherever I try to start the program.
If I use the very old video driver from the cd with the motherboard - then no problem.
But with the newer driver from ASRock website it makes this problem.
Crashes with Error: "Out of range" and another Error: "Cannot change Visible in OnShow or OnHide"

I use the cpu integrated intel hd graphics.

Here is my configuration:
Intel G2030 + ASRock H77 Pro4/MVP, 2GB DDR3 GeIL, Win7 (32b)

Interestingly, when I search for the second error message (I think it is the more important one) in Google - the results are about some mistakes when programming in Delphi language. So, I guess this may be just a small bug, that I would appreciate if it gets fixed, as the utility is very useful itself (controlling the fans speed etc).

Thanks.

Thanks for this information. In order to test and verify any issue with AXTU, ASRock needs the following information. Please verify if what I've included is correct, and add additional information that is missing:

ASRock Motherboard: H77 Pro4/MVP

Processor: Intel Pentium G2030

OS: Windows 7 32bit

Intel G2030 graphics driver version that apparently has a problem with AXTU: VGA driver ver:15.28.6.2857 ??

Intel G2030 graphics driver (older) version that did not have this issue: ??

AXTU version you are using: ver:0.1.188 ??

If you are interested, you can try one of the video drivers directly from Intel for your CPU's iGP:

https://downloadcenter.intel.com/search?keyword=3rd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+2500" rel="nofollow - https://downloadcenter.intel.com/search?keyword=3rd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+2500

Intel suggests the use of those drivers for the G2030 here:

https://downloadcenter.intel.com/download/23162/Intel-HD-Graphics-Drivers-for-Intel-Pentium-Processors-and-Intel-Celeron-Processors" rel="nofollow - https://downloadcenter.intel.com/download/23162/Intel-HD-Graphics-Drivers-for-Intel-Pentium-Processors-and-Intel-Celeron-Processors

Posted By: ramones79
Date Posted: 09 Jun 2015 at 6:08pm

Current video driver: 9.17.10.2857 (by Intel corp. / 13.9.2012) - I think this is the latest, available on ASRock download page, correct?

AXTU: 0.1.188

Interestingly, I just tried to run the AXTU again and now it works. Apparently, the problem occurs only now and then, and I don't know what triggers it.