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ASrock z170m Displaydriver stopped responding igfx

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=2442
Printed Date: 22 Jul 2025 at 12:50am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: ASrock z170m Displaydriver stopped responding igfx
Posted By: asrockuser16
Subject: ASrock z170m Displaydriver stopped responding igfx
Date Posted: 14 Apr 2016 at 3:55am
Hi,

i build a new PC.

http://www.asrock.com/mb/Intel/Z170M%20Extreme4/" rel="nofollow - ASrock Z170M Extreme4
RAM: 2x Crucial   Ballistix Sport LT DDR4-2400 DIMM CL16  http://uk.crucial.com/gbr/en/bls8g4d240fsb" rel="nofollow - BLS8G4D240FSB
CPU: Pentium G4400
GPU: use the intel HD510, no external
OS: Win10


I have this PC right now a  few days.

I randomly have this error message:  It is hard to reproduce this. but it occurs 4 times till now.
Display driver stopped responding and has recovered.
"igfx"
What happens when it occurs:
The screen is black than, but has still the windows taskbar. When i start a file explorer or firefox window i can use the machine till it happens again (10 min.)  I used the "Computer-Management-Console" for this, it will logged.
It happens while im browsing with firefox 45.x.

btw i didn“t buy it for OC purpose, just want to have a " http://www.asrock.com/news/index.asp?id=2116" rel="nofollow - stable and reliable " PC for the next years. and now that Unhappy


Anyone out there who has the same error message?




Replies:
Posted By: wardog
Date Posted: 06 Sep 2016 at 7:09pm
Late to the party here, sorry.

Quote
Question ( http://www.asrock.com/support/qa/TSDQA-123.pdf" rel="nofollow - Q&A-123 ):After installing the onboard VGA driver on my 100 series platform with Windows 10, the system keeps on blinking and pops up "Graphics driver stopped responding and has recovered??
How can I fix it? (2016/2/1)

Answer
:Please set "Package C State Support??to "Auto??in the BIOS.
(BIOS -> Advanced -> CPU Configuration -> Set "Package C State Support??to "Auto??




HTH someone.





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