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No fan control£ (RX 6650 XT Challenger D 8GB OC)

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=24762
Printed Date: 13 Jun 2024 at 12:55pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: No fan control£ (RX 6650 XT Challenger D 8GB OC)
Posted By: palingenesis
Subject: No fan control£ (RX 6650 XT Challenger D 8GB OC)
Date Posted: 24 Jul 2022 at 9:54pm
I just got this card, no installation issues but I can't seem to adjust any of the fan controls. Either is off completely, or 100% on when it hits a certain temp.

I've tried the ASRock Tweaker to try get it to sit at certain speeds or kick in at a speed less than max when it hits a certain temperature. Not even the AMD Adrenalin software works with tuning. (Photo below).

https://community.amd.com/t5/image/serverpage/image-id/71060i9374242FEDD5C1C8/image-size/large?v=v2&px=999" rel="nofollow - https://community.amd.com/t5/image/serverpage/image-id/71060i9374242FEDD5C1C8/image-size/large?v=v2&px=999

Thought I might post here to find a solution or reason for this strange card behavior. Any ideas?



Replies:
Posted By: threadzipper1957
Date Posted: 26 Jul 2022 at 10:38pm
For the card to run properly, you need to have the boards chipset fan installed, right after the installation of the OS.
When the graphics drivers, and tweaktool are installed it should work.
Maybe it would be best to create a support ticket
https://event.asrock.com/tsd.asp" rel="nofollow - https://event.asrock.com/tsd.asp
When using a gmail account, check your spam folder for replies
Also mention model MOBO, CPU and BIOS version, and which OS (Pro, Home)
And any other cards installed

-------------
Kind Regards


Posted By: palingenesis
Date Posted: 27 Jul 2022 at 6:28am
Originally posted by threadzipper1957 threadzipper1957 wrote:

For the card to run properly, you need to have the boards chipset fan installed, right after the installation of the OS.
When the graphics drivers, and tweaktool are installed it should work.
Maybe it would be best to create a support ticket
https://event.asrock.com/tsd.asp" rel="nofollow - https://event.asrock.com/tsd.asp
When using a gmail account, check your spam folder for replies
Also mention model MOBO, CPU and BIOS version, and which OS (Pro, Home)
And any other cards installed


This unfortunately didn't work, I installed the AMD chipset drivers, no dice. ASRock tech support is recommending I send it back.


Posted By: threadzipper1957
Date Posted: 28 Jul 2022 at 11:11pm
This would elliminate the graphics card as possible source.
2 cards with the same issue, is highly unlikely

-------------
Kind Regards


Posted By: palingenesis
Date Posted: 13 Aug 2022 at 10:59am
I got my replacement from Newegg a few days ago and this card appears to working normally. Previously, with the bad card, I could not set a fan curve at all, no matter the temperature. With my replacement, the fan speeds are normal and I can actually set a fan curve other than on, or off.

So, in short, if you're having similar issues, your card might be bad and I would seek a refund or replacement before the initial warranty is up.



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