System freezing post 2nd GPU ASRock B550 Gaming
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=24823
Printed Date: 24 Apr 2024 at 4:31am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: System freezing post 2nd GPU ASRock B550 Gaming
Posted By: Cobbleybabbins
Subject: System freezing post 2nd GPU ASRock B550 Gaming
Date Posted: 10 Aug 2022 at 11:11am
 So, this is the first place of outreach for me, so could be barking up wrong tree. But I suspect motherboard related. I have a B550 Gaming, originally built with GTX1650, Ryzen 5600. Added second GPU a RTX 2060, intermittently freezes. I can run either card independently. It also occurred when I tried a second GTX 1650. I am up to date on the NVidia drivers. Anything to troubleshoot? or and I sh*t out of luck running 6 monitors? I can drive 4 with the 2060, was going to run the other two on the 1650. Power issue? Motherboard setting? What am I missing?Thanks. C |
Replies:
Posted By: Cobbleybabbins
Date Posted: 10 Aug 2022 at 11:59am
| So I just chatted with NVidia and according to them the power supply is insufficient, EVGA 550, can any of you confirm that? Couldn't run 2x 1650 GTX or the single 2060 and single 1650 GTX. Thanks in advance. |
Posted By: Cobbleybabbins
Date Posted: 17 Aug 2022 at 9:07pm
| An update on this thread for anyone experiencing similar, Replaced power supply w/ 1000W unit and it appears to have solved the issue. |
Posted By: Cobbleybabbins
Date Posted: 18 Aug 2022 at 9:28pm
| I am returning to this thread for further support, I started adding monitors and the system became unstable. According to NVidia my GPU setup should run the 6 monitors, they state I should update my BIOS. Which Bios update is most current for the B550 Gaming>? Thanks |
Posted By: Cobbleybabbins
Date Posted: 18 Aug 2022 at 11:00pm
| So, I believe I have found the proper BIOS update, it is not being recognized in the UEFI instant flash settings. I also have other hardware bugs taking place, Wifi issues, things going downhill quickly. Backing things up. Anyone? |
Posted By: Xaltar
Date Posted: 19 Aug 2022 at 12:19am
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Which board are you using? The B550 Phantom Gaming 4 or the B550M Phantom Gaming 4? They use different BIOS updates so if you have the wrong one it won't be recognized. ------------- 
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Posted By: Cobbleybabbins
Date Posted: 19 Aug 2022 at 12:59am
| Yeah, I found the correct one that loads in the BIOS it is the Phantom 4AC. Going to give it a shot |
Posted By: Cobbleybabbins
Date Posted: 19 Aug 2022 at 2:08am
| So, I have updated the BIOS, This appears to be some sort of conflict with the Realtek/Nahimic sound as system appears stable with 4 monitors, but when I attempt to open the sound settings, or the Nahimic configuration tool, system freezes immediately. |
Posted By: Cobbleybabbins
Date Posted: 19 Aug 2022 at 3:40am
| I have disabled Realtek systems/drivers for the most part and increased stability. Will continue to give feedback, but I am less than impressed with support. Probably looking for another motherboard company. |
Posted By: Xaltar
Date Posted: 19 Aug 2022 at 1:18pm
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Just FYI, this is a community forum. If you want ASRock's attention you need to submit a support ticket here: https://event.asrock.com/tsd.asp" rel="nofollow - https://event.asrock.com/tsd.asp ASRock does occasionally post here but it isn't an official support chain. Help comes from other community members and in cases like yours, using 6 displays, there are not likely many forum members that have the experience to help. -------------
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Posted By: Cobbleybabbins
Date Posted: 20 Aug 2022 at 12:55pm
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Thanks, I think it's straight, conflict with Realtek or AMD onboard sound. I am pretty sure it's straight, disabled onboard sound and system has stabilized. Fingers crossed it stays that way. |
Posted By: Xaltar
Date Posted: 20 Aug 2022 at 7:06pm
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Glad to hear you got it stable. Driver/resource conflicts can be a real pain. Luckily it's a lot better these days than it used to be  -------------
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Posted By: Cobbleybabbins
Date Posted: 21 Aug 2022 at 6:52pm
| As a Linux user since the 90's I will absolutely concur, it has gotten better. ?? |
Posted By: Xaltar
Date Posted: 22 Aug 2022 at 12:58am
 Setting up Red Hat on servers in the 90's was a real treat  The days of manually setting IRQs and DMA etc with jumpers, then you didn't know if the issue you were having was a bad driver or a jumper you missed... Worse still, updating your BIOS via the internet wasn't a thing either, particularly on dialup  -------------
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Posted By: Cobbleybabbins
Date Posted: 22 Aug 2022 at 10:29am
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First install was a 486 laptop, downloaded over a 14.4k connection onto floppy. Slackware 2.0. One disk was corrupt, redownload whole set about 4x. Got it running eventually. Fun times, but glad they have improved. https://www.recycledgoods.com/toshiba-pa1171u-t2a-satellite-t1960ct-320-486-laptop-computer/" rel="nofollow - https://www.recycledgoods.com/toshiba-pa1171u-t2a-satellite-t1960ct-320-486-laptop-computer/ |