UEFI not working anymore
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=24861
Printed Date: 03 Aug 2025 at 6:56pm Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: UEFI not working anymore
Posted By: Ithafeer123
Subject: UEFI not working anymore
Date Posted: 29 Aug 2022 at 7:16pm
Hello ASRock Team,
My PC runs a Ryzen 9 5900x on an ASRock B550 Extreme 4 Mainboard (newest BIOS version. 2.20 afaik).
Everything was running fine, but since one weak i have a new problem: My UEFI is not working at all. When I press DEL or F2 on startup, the screen freezes on the "Asrock ... please press DEL to enter setup" - screen. The same happens if i use the Restart to UEFI tool from Asrock.
I fixed the problem by doing a CMOS Reset of the Mainboard. Then i could go into UEFI. Once! After this one time, the freezing again happened.
What can i do to prevent this?
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Replies:
Posted By: Ithafeer123
Date Posted: 29 Aug 2022 at 7:16pm
Ah one more bit of information: If I dont try to go into UEFI, windows 10 boots just fine!
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Posted By: Ithafeer
Date Posted: 31 Aug 2022 at 10:55pm
Posted By: Xaltar
Date Posted: 01 Sep 2022 at 1:07am
Hi Ithafeer, if you want direct assistance from ASRock you will need to open a support ticket with ASRock here:
https://event.asrock.com/tsd.asp" rel="nofollow - https://event.asrock.com/tsd.asp
This is a community forum although ASRock does post here on occasion too. Your best bet is to open a support ticket though, if no one has replied then likely no one here has any ideas that could help.
I would try disconnecting everything from your system except for keyboard and display. Disconnect drives, USB devices etc and see if you can get into the UEFI. Sometimes it is as simple as a flash drive that is causing the UEFI to hang.
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