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B560M Pro4/AC no arranca SO

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Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: http://forum.asrock.com/forum_posts.asp?TID=24880
Printed Date: 28 Jan 2023 at 8:17am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: B560M Pro4/AC no arranca SO
Posted By: Kelly_J
Subject: B560M Pro4/AC no arranca SO
Date Posted: 06 Sep 2022 at 11:17am
Buenas noches,

Armé un cpu con los siguientes componentes:

- Mother Board ASROCK B560M PRO4/AC LGA1200 DDR4 WIFI BT
MATX

- Procesador INTEL Dektop Core i3-10105F LGA1200 BOX

- Disco Duro SEAGATE Barracuda Sata III 2TB 7200rpm

- Memoria KINGSTON UDIMM DDR4 8GB D4-2666 CL19 1RX8.

- Tarjeta gráfica AMD Radeon HD 1GB.

En la UEFI se ve el disco duro y aparece Windows boot mánager. Sin embargo, no arranca el sistema operativo win10, se queda la pantalla con el logo asrock al encender y si presiono f11y selecciono booteo HDD la pantalla queda en negro.

Es extraño que no responde al ctrl+alt+spr, se queda colgada, le doy a la tecla num bloq y no hay respuesta de led en el teclado. No reinicia al menos que se presione el boton apagado/encendido.

Tiene unos errores aleatorios, al principio le conecté una unidad óptica y el hdd y los mostraba en la lista del UEFI pero al tratar de bootear, arrojaba el error de dispositivo no booteable.
Luego que se instaló el sistema operativo vía usb, inició sesión pero al reiniciar el equipo se queda en el logo asrock y no arranca el sistema operativo.

No veo las opciones en la UEFI del orden de booteo, solo aparece el HDD windows boot mánager.

Se probó las memorias, disco duro, tarjeta gráfica en otro equipo y funcionan bien.

Hoy no quería encender, se desconectó todo y volvió a encender con el mismo error, no arranca el so.

No estoy tomando algo en cuenta en la UEFI?

Agradezco sus comentarios, porque llevé el equipo al proveedor y tampoco da con la falla.

Saludos cordiales. ??forumCodes=True



Replies:
Posted By: Kelly_J
Date Posted: 06 Sep 2022 at 7:25pm
Hello!

Assemble a cpu with the following components:

- ASROCK B560M PRO4/AC LGA1200 DDR4 WIFI BT Motherboard
MATX

- INTEL Dektop Core i3-10105F LGA1200 BOX Processor

- SEAGATE Barracuda Sata III 2TB 7200rpm Hard Drive

- KINGSTON UDIMM DDR4 8GB D4-2666 CL19 1RX8 memory.

- AMD Radeon HD 1GB graphics card.

In UEFI you see the hard drive and the Windows bootloader appears. However, the win10 operating system does not boot, the screen with the asrock logo remains on power up and if I press f11 and select HDD boot the screen remains black.

It is strange that it does not respond to ctrl+alt+spr, it hangs, I hit the num lock key and there is no response from the led on the keyboard. It does not restart unless the on/off button is pressed.

It has some occasional errors, at first I plugged an optical drive and hdd into it and it showed them in the UEFI list but when trying to boot it gave me an unbootable device error.
After the operating system was installed via usb, he logged in but when he restarted the computer he stayed at the asrock logo and the operating system did not start.

I do not see the options in the UEFI of the boot order, only the HDD windows boot manager appears.

The memory, hard drive, graphics card were tested on another computer and they work fine.

Today it did not want to turn on, everything was disconnected and turned on again with the same error, the os does not start.

I'm not taking something into account in the UEFI?

I appreciate your comments, because I took the equipment to the supplier and he does not find the fault either


Thanks!



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