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deskmeet b660 lost USB after wake up

Printed From: ASRock.com
Category: Media&User's Review
Forum Name: HTPC & Mini PC
Forum Description: ASRock HTPC & Mini PC Products
URL: http://forum.asrock.com/forum_posts.asp?TID=24882
Printed Date: 23 Feb 2024 at 4:00pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: deskmeet b660 lost USB after wake up
Posted By: dazhou
Subject: deskmeet b660 lost USB after wake up
Date Posted: 06 Sep 2022 at 6:07pm
When the computer goes to sleep and wakes up, the USB controller doesn't seem to work properly:
1. Cannot recognize USB port device. (all USB3 ports)
2. The bluetooth device does not work. ( AX200 via motherboard internal USB )

And occasionally blue screen.

Configuration:
Deskmeet b660+ intel 12700
Memory: Micron 8G*4, passed the test (memtest86 pro)
Power: FSP MS450
Cooling: AXP120-X67

OS: Win11 Pro.

Can anyone help?



Replies:
Posted By: threadzipper1957
Date Posted: 20 Sep 2022 at 5:22pm
I Think it would be best to contact ASRock support.
https://tw.asrock.com/events/tsd.asp" rel="nofollow - https://tw.asrock.com/events/tsd.asp
When using gmail, always check your spam folder
I see this issue sometiems, when wireless keyboard / mouse are used, the USB dongle can cause disruption of the conenction, since it uses the same frequency as the communication of USB3
You canalso try to boot from a USB stick with Ubuntu, and see if this has similar problems, if yes, it is hardware related, if no, it is OS related

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Kind Regards



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