Question SSD not detected in M.2 (M2_2) slot of AS
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=24946
Printed Date: 29 Apr 2024 at 12:46am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Question SSD not detected in M.2 (M2_2) slot of AS
Posted By: ASRock2p
Subject: Question SSD not detected in M.2 (M2_2) slot of AS
Date Posted: 29 Sep 2022 at 10:24am
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Newly installed to the above MB I have a MSI SPATIUM M470 M.2 2280 1TB PCI-Express 4.0 x4 in the M_1 slot of this MB and an ADATA ADATA XPG SX6000 is in the M_2 slot. MSI SSD https://us.msi.com/Storage/SPATIUM-M470-PCIe-4.0-NVMe-M.2" rel="nofollow - https://us.msi.com/Storage/SPATIUM-M470-PCIe-4.0-NVMe-M.2 ADATA SSD https://www.newegg.com/xpg-sx6000-128gb/p/0D9-0017-00070?Item=0D9-0017-00070" rel="nofollow - https://www.newegg.com/xpg-sx6000-128gb/p/0D9-0017-00070?Item=0D9-0017-00070 Most of the time the ADATA is not detected in the BIOS and thus windows 10 does not detect it either. Very infrequently it will be detected in BIOS and in Win 10. If this ADATA SSD is in the M_1 slot and the MSI is in the M_2 slot the ADATA it appears to be always detected and then the MSI appears to be intermittently detected. This ADATA SSD has worked fine in a previous computer with an ASUS MB with no issues. The MSI is a new SSD. Any suggestion on what might be going on? How next to troubleshoot further. Thanks in advance. |
Replies:
Posted By: bjlockie
Date Posted: 29 Sep 2022 at 2:16pm
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What motherboard is it? Is there a BIOS update for it? Anything in the M1 slot always works and the M2 slot is intermittent with either drive? My motherboard shares a SATA with the M2 slot so check that there is no conflict. ------------- ASRock B450M Pro4 16 GB DDR4, 500 watt PS, AMD Ryzen-5 5600, NVidia GTX-1050, 5.70 BIOS |
Posted By: ASRock2p
Date Posted: 30 Sep 2022 at 7:00am
Sorry the MB model was cut off from the title and I did not notice that. It is the B550M PRO4. There was a bios update available from P2.20 to P2.30 I performed that and no change in behavior. Correct, Anything in the M1 slot always works and the M2 slot is intermittent with either drive. |
bjlockie wrote:Posted By: bjlockie
Date Posted: 30 Sep 2022 at 11:07am
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I have a B450M motherboard. I only use m_1. Maybe my m_2 slot doesn't work either. Your board: >1 Hyper M.2 (PCIe Gen4 x4), 1 M.2 (PCIe Gen3 x2 & SATA3) >* M2_2 and SATA3_5_6 share lanes. If either one of them is in use, the other one will be disabled. That's not clear to me so can you make sure sata 3,5,6 are not being used. ------------- ASRock B450M Pro4 16 GB DDR4, 500 watt PS, AMD Ryzen-5 5600, NVidia GTX-1050, 5.70 BIOS |
Posted By: ASRock2p
Date Posted: 01 Oct 2022 at 7:17am
| Thanks for the replay SATA 3 5 and 6 are not in use. |
Posted By: bjlockie
Date Posted: 01 Oct 2022 at 11:48am
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>??1 x Hyper M.2 Socket (M2_1), supports M Key type 2280 M.2 PCI Express module up to Gen4x4 (64 Gb/s) (with Matisse) or Gen3x4 (32 Gb/s) (with Renoir)** >??1 x M.2 Socket (M2_2), supports M Key type 2280 M.2 SATA3 6.0 Gb/s module and M.2 PCI Express module up to Gen3 x2 (16 Gb/s)** I would either contact ASRock support or assume m_2 is faulty and buy a pcie m.2 card (m.2 slot of the pcie card) if you have a free slot and you can buy a card in your country. My Dad one for less than $20 in Canada. That may or may not solve the problem. ------------- ASRock B450M Pro4 16 GB DDR4, 500 watt PS, AMD Ryzen-5 5600, NVidia GTX-1050, 5.70 BIOS |