Asrock Z370 Tai Chi M.2 port issues
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=24947
Printed Date: 26 Apr 2024 at 11:59pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Asrock Z370 Tai Chi M.2 port issues
Posted By: Shu
Subject: Asrock Z370 Tai Chi M.2 port issues
Date Posted: 30 Sep 2022 at 5:20am
Hi,
In regard to my Asrock Z370 Tai Chi Motherboard, I have 2 identical m.2 drives, the only port that will recongnise them is m.2_3, neither of the other 2 will show them in the bios or windows drive manager
I have tried both drives in all ports and both only work in m.2_3
I have unplugged all SATA devices so there is no conflict issues.
I have 2 x WD SN770 2TB M.2 Drives
Bios is 4.20 and has been reset and restored to defaults, can unyone help please, its looking like I will have to send one of the drives back as the board maybe faukty, tho its seems strange 2 ports would fail.
Any ideas would be greatly appreciated
Cheers
Shu
|
Replies:
Posted By: threadzipper1957
Date Posted: 19 Oct 2022 at 10:32pm
M2_3, can support NVME, as well as SATA M.2 cards
The other 2 M.2 ports, can only supporty PCIE( NVME) cards.
https://www.asrock.com/mb/Intel/Z370%20Taichi/index.asp#Specification" rel="nofollow - https://www.asrock.com/mb/Intel/Z370%20Taichi/index.asp#Specification
Also under storage, you can see that ports share resources, and by using M.2, you loose SATA ports.
Also check if the firmware of the M.2 card is up to date, and if possible try another brand NVME card for a test.
Sometimes it can be a compatibility issue with the firmware of the cards, meaning they work in another system, but not on this board
When using another brand, it works fine
-------------
Kind Regards
|
Posted By: Shu
Date Posted: 20 Oct 2022 at 11:54pm
Hi
Thanks for the reply
They are WD SN770 NVMe SSD's
I purchased a Sabrent NVMe M.2 SSD to PCIe card for the drives to see if that works, and it did.
So It appears it may be faulty ports maybe?
My Extreme4 board had no issues once I forced the Bios in the settings to see them, but there is no option on this bios.
|
|