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X670E TAICHI RAM Issue

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=24958
Printed Date: 22 Dec 2024 at 11:57am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X670E TAICHI RAM Issue
Posted By: truncatione
Subject: X670E TAICHI RAM Issue
Date Posted: 03 Oct 2022 at 1:59am
Hi,
I have an as rock b450m pro4 Mainboard, an AMD ryzen 5600 and corsair vengence 18gb ddr4 3000Mhz RAM. Are These compatible? I almost tryed every tip on the Internet to get the new cpu on my Mainboard working, like updating the bios, resetting cmos and switching RAM slots. I am using the bios Version 5.0.0 and even tryed the neuesten Version but nothing is working my PC is still in an startloop with 30 second intervals. If someone could help me i'd be very thankfull^^



Replies:
Posted By: knightofeffect
Date Posted: 03 Oct 2022 at 3:56am
MB: X670E Taichi (Bios v1.04)
CPU: AMD RYZEN 9 7950X
RAM: G.SKILL TRIDENT Z5 DDR5 6000 32GB x 4
GPU: None
Storage: SAMSUNG 980 PRO 2TB x 2

I am trying to use the full 128GB RAM capability of the motherboard using 4 identical G.SKILL sticks (F5-6000J3040G32GX2-TZ5RK). I believe these are the recommended sticks for the new AMD 7950X CPU I am using. If I use all 4 sticks the MB wont post and Dr. Debug hangs on A6. However, I have tested each stick individually in slot B2 and each combination of 2 sticks in slots B2 and A2 with no issues (full windows boot). The XMP DDR5-6000 profiles load correctly and the correct timing are active (CL30-40-40-96) whenever I do any 1 or 2 stick combination. The only issue is when I attempt to boot with all 4 sticks which makes me think it is a MB issue. I have given it over 15 minutes to post to bios multiple times with all 4 sticks and it never does.


Posted By: redpriest
Date Posted: 03 Oct 2022 at 4:10am
Maximum memory speeds with all 4 dimms populated is going to be far less than 6000 and is a memory controller/platform limitation for AM5.

"Official" clock speeds for memory for the 7950x:

Max Memory Speed
1x1R
5200 MT/s
1x2R
5200 MT/s
2x1R
3600 MT/s
2x2R
3600 MT/s


Posted By: knightofeffect
Date Posted: 03 Oct 2022 at 4:29am
Quick Update: I updated the bios to v1.07 and now I can boot with all 4 RAM sticks at and autodetected DDR-5 3600 (underclocked) profile, but trying to enable the XMP profile results in a C5 error code hang.


Posted By: knightofeffect
Date Posted: 03 Oct 2022 at 5:15am
Thanks for the response. Here is what my current testing has shown.

Bios V1.04 - No problems with 1 or 2 DIMMs with or without XMP 6000 profile. 4 DIMM will not boot with A6 Error even with full auto RAM detection (no XMP).

Bios V1.07 - No problems with 1 or 2 DIMMs with or without XMP 6000 profile. 4 DIMM will launch with AUTO-detected 3600 profile; however, on any restart system immediately hangs with 06 error code requiring CMOS clear or RAM change back to 2 DIMMs. Every first boot with 4 DIMMs has no issue, all subsequent boots hang with 06 error (did 5 iterations of this pattern.)


Posted By: RLGL
Date Posted: 03 Oct 2022 at 11:51pm
Remember XMP = overclocking the RAM. there are no guarantees it will work.

-------------
Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi



Posted By: bjlockie
Date Posted: 04 Oct 2022 at 12:40pm
>Remember XMP = overclocking the RAM. there are no guarantees it will work.

Not necessarily, it depends on the CPU, MB, voltage requirement.

Try increasing the RAM voltage slowly.


-------------
ASRock B450M Pro4
16 GB DDR4, 500 watt PS, AMD Ryzen-5 5600, NVidia GTX-1050, 5.70 BIOS


Posted By: CiTay
Date Posted: 06 Oct 2022 at 6:36pm
Four modules don't run well at all with DDR5, that's how it is on Intel at least, where we have the most experience with it. I explain this in detail in my RAM thread (see signature) under 2).

With AMD AM5 boards and 7000-series CPUs, there are almost no empirical values apart from reviews, and user reports are just starting to hopefully come in from people like you trying it.

The first sign that four modules is not advised with DDR5 is that there are no four-module RAM kits available at all, and that's for a reason. Once you use four modules with a DDR5 board (also from other brands), the maximum frequency that the memory system can reach drops down considerably. With four dual-rank 32 GB modules such like yours, there is a huge drop in the attainable frequency, because the signal quality seems to suffer dramatically.

They might be able to improve the situation somewhat with a new BIOS, but not substantially. I would say that with the current generation of DDR5 board designs, with four modules, it's more likely that the frequency you can reach will stay quite low. With DDR5 it's always highly advised to use two modules only (and even with DDR4 that is advised, but four modules can at least work decently there).

DDR4 is actually better for high-capacity/high-density memory configurations, because:
- It doesn't experience such a drop in the electrical properties of the memory system when using four modules
- Big DDR4 modules and kits of four are readily available for a much lower price
- Four-module kits are actually certified on the QVL at MSI
- They will most likely outperform their DDR5 equivalent due to DDR4's lower latencies, when compared to DDR5's necessary low required frequencies at this configuration.
This is because the overall higher DDR5 latencies can't be compensated for by higher RAM frequencies anymore, because using four DDR5 modules requires lower frequencies to be stable.

As for the RAM performance scaling, read here, https://www.techpowerup.com/review/ddr5-memory-performance-scaling/

So, the board specification is not to be taken lightly. Even looking at two modules only, DDR5-6200/6400 kits are really causing some problems on boards with four RAM slots. That's on the upper end of what the signal quality currently allows for on DDR5, unless you pump in ungodly amounts of voltage or use other tricks that are not the best for a daily system. Watch this spot in the video here where an experienced RAM overclocker talks about that issue: https://www.youtube.com/watch?v=alk3QLyQebs&t=238s" rel="nofollow - https://www.youtube.com/watch?v=alk3QLyQebs&t=238s .

And then there's the video https://www.youtube.com/watch?v=Q8XLvZTqyX8" rel="nofollow - DDR5 motherboards should come with only 2 dimm slots as standard (Youtube)

DDR5-6400 and higher might only work properly on boards with two RAM slots, because the signal quality is better there than a four-slot board with two empty slots. And it also depends on the CPU's IMC (memory controller). But with four modules, you cannot dream to get anywhere near such RAM frequencies, you are lucky when it runs stable at a lower frequency somewhere in the DDR5-4800 range or so.

-------------
https://forum-en.msi.com/index.php?threads/ram-explained-why-two-modules-are-better-than-four-single-vs-dual-rank-stability-testing.363139/" rel="nofollow - RAM explained: Why 2 modules are better than four


Posted By: Xaltar
Date Posted: 07 Oct 2022 at 1:03am
This is very common with new architectures. AM5 is an entirely new platform utilizing
a new RAM architecture, memory controller and supporting technologies. The early
adoption tax is real. As the platform matures, new AGESA code is released and RAM
models are refined and tweaked the situation will improve, just as it did with AM4
and intel's Skylake (switched to DDR4). Right now the platform is in it's infancy
and there will likely be issues like this for some time until AMD gets it's AGESA
ironed out.


-------------


Posted By: CiTay
Date Posted: 07 Oct 2022 at 1:37am
Yes, that comes on top of that. You are an early adopter of a brand new platform, which is also AMD's first foray into DDR5 technology. From what i hear, it's not the total catastrophy that it was with the first Ryzen generation where people were having issues left and right and begging for new BIOS updates to solve the most annoying things. But you can't expect smooth sailing either for the first weeks and months.

There are just the first early adopters reporting back to the board manufacturers about BIOS issues and lack of RAM optimization, so the improvements based on user feedback are just slowly picking up some steam. With any totally new platform, you will see rather big improvements being made in the first couple BIOS updates.

However, even on Intel 600-series, there still are issues with XMP support once you get to DDR5-6000 (and certainly above), as well as being restricted to lower frequencies when using four modules. The Z690 boards have almost a year of BIOS updates under their belt, but some fundamental limitations about the early DDR5 technology obviously cannot be solved completely.

Anyway, if you expect zero problems, then you can't be an early adopter, you have to wait at least a few months for the first few BIOS updates to have ironed out the worst annoyances. If you want the latest and greatest tech right after it was released, you're gonna have some "bananaware" that slowly ripens over time.

And i'm not even sure they can ever get DDR5-6000+ working flawlessly with four high-capacity dual-rank modules. This might be too much to ask for the first generation DDR5 solutions.

-------------
https://forum-en.msi.com/index.php?threads/ram-explained-why-two-modules-are-better-than-four-single-vs-dual-rank-stability-testing.363139/" rel="nofollow - RAM explained: Why 2 modules are better than four


Posted By: apatch
Date Posted: 28 Oct 2022 at 5:09pm
Same issue here with and X670E Pro RS with G.Skill 4x F5-6000J3238F16GX2-TZ5NR bought as 2 separate dual kits but with consecutive 4 serial numbers (xxxxxx11157-xxxxxx11160). They even have EXPO profile but indeed were only tested with 2 sticks, like even all sticks. https://www.asrock.com/mb/AMD/X670E%20Pro%20RS/index.asp#Memory" rel="nofollow - https://www.asrock.com/mb/AMD/X670E%20Pro%20RS/index.asp#Memory

First bios 1.03 even somehow/sometimes has worked but after recommended flashback to 1.11 it even doesn't boot with all 4 sticks of ram. With only 2 all works ok, sad I didn't know this before buying all 4 sticks of ram.

-------------
ASRock X399 Taichi/X670E Pro RS
AMD Threadripper 1920X/Ryzen 7 7700X
64GB:2xF5-6000J3636F16GX2-TZ5S/KF548C38BBK2-64
Samsung 960EVO,970Pro/980Pro
MSI GeForce GTX 1050/Asus GeForce RTX 3080TUF
W10P/W11P


Posted By: neko
Date Posted: 27 Dec 2022 at 5:29pm
I also have same issue with x670e steel legend, 7950x and 4 modules 32GB Samsung M323R4GA3BB0-CQKOD(DDR5 PC5-38400).
With 2 modules i can run with bus 6000c36 easily but with 4 modules i can only get bus 3600
Now i am using latest bios version with 1.14.AS06 Beta


Posted By: ehcbaer
Date Posted: 29 Dec 2022 at 4:53pm
hello all,
I have basically the same problems.

Taichi X670E
AMD 7700X
Trident Z5 F5-6000J3038F16GX2-TZ5NR (actually 2x)
2x Seagate Firecuda 530 NVME

The system does not boot up with double RAM.
Originally it even worked for 2 weeks.
Now it doesn't.
The following BIOS versions are tested:
1.07
1.09
1.11
1.11.AS06
1.14.AS06

no solution so far. So I have to use only one RAM bar in B2.
The board boots and Dr. Debug gives error 15 and error C5.
However, the RAM bars work individually without any problems. A RAM KIT 2x16GB was also purchased.
Unfortunately a very annoying issue.


Posted By: CiTay
Date Posted: 29 Dec 2022 at 11:37pm
Originally posted by ehcbaer ehcbaer wrote:

hello all,
Trident Z5 F5-6000J3038F16GX2-TZ5NR (actually 2x)


So, two kits of two? As has been said, bad idea with DDR5, better get two bigger modules instead of four smaller ones. Plus, 64 GB is only necessary if you use special professional software or workloads that need >32 GB. Otherwise, there is no benefit from just having that much RAM, you'd just make things more difficult for your memory system. The only benefit comes when you have something that actually utilizes that much RAM.


Originally posted by ehcbaer ehcbaer wrote:

The system does not boot up with double RAM.
Originally it even worked for 2 weeks.


This is weird.


Originally posted by ehcbaer ehcbaer wrote:

no solution so far. So I have to use only one RAM bar in B2.


It doesn't even want to work with two modules in A2+B2 now? There is some kind of deterioration in the system. You could check the socket for any bent pins. Now that AMD also uses an LGA socket, the pins are equally as fragile as on Intel, and a lot of them direcly connect to the RAM slot contacts.

What is your PSU (model and age) and what's your CPU cooler?

-------------
https://forum-en.msi.com/index.php?threads/ram-explained-why-two-modules-are-better-than-four-single-vs-dual-rank-stability-testing.363139/" rel="nofollow - RAM explained: Why 2 modules are better than four


Posted By: ehcbaer
Date Posted: 31 Dec 2022 at 11:56pm
Originally posted by CiTay CiTay wrote:

Originally posted by ehcbaer ehcbaer wrote:

hello all,
Trident Z5 F5-6000J3038F16GX2-TZ5NR (actually 2x)


So, two kits of two? As has been said, bad idea with DDR5, better get two bigger modules instead of four smaller ones. Plus, 64 GB is only necessary if you use special professional software or workloads that need >32 GB. Otherwise, there is no benefit from just having that much RAM, you'd just make things more difficult for your memory system. The only benefit comes when you have something that actually utilizes that much RAM.


No it is just two 16GB RAM sticks that I bought as an original kit. So one kit AMD EXPO Memory, consisting of two modules. Total capacity = 32GB
It does not matter which module I place in the RAM bank. Both work -but unfortunately not together.


Originally posted by CiTay CiTay wrote:

Originally posted by ehcbaer ehcbaer wrote:

The system does not boot up with double RAM.
Originally it even worked for 2 weeks.


This is weird.


Total. I have claimed the board once completely (exchanged a new X670E Taichi board). The new board now shows the same phenomenon.
Since CPU and RAM work otherwise, my hope is something in future BIOS updates. Unless here are still recommendations to exclude errors otherwise.

Originally posted by CiTay CiTay wrote:

Originally posted by ehcbaer ehcbaer wrote:

no solution so far. So I have to use only one RAM bar in B2.


It doesn't even want to work with two modules in A2+B2 now? There is some kind of deterioration in the system. You could check the socket for any bent pins. Now that AMD also uses an LGA socket, the pins are equally as fragile as on Intel, and a lot of them direcly connect to the RAM slot contacts.

What is your PSU (model and age) and what's your CPU cooler?


Correct. It does not work if you place the modules in A2 and B2. This is actually recommended in the manual.
The RGB elements of the modules light up during startup. Dr.Debug shows 15 and then C5 (after that nothing happens). The fans on the board remain constant at increased power.

If I place only one module in B2, then after a bios reset first 15 is displayed, then the board apparently learns the memory (different displays change at DrDebug) and at the end the fans regulate themselves to a quiet level and the system boots cleanly.

What else is installed?
CPU: AMD 7700X
PSU: Seasonic Focus GX - 850W
Cooler: EKL Alpenföhn Glacier Water 360 AiO - hand-tightened!
Case: Fractal Tornado
NVME: 2x Seagate Firecuda 530 - in M2_1 and M2_2
SSD SATA3: Crucial MX500 - SATA3_1

Hope this gives a better overview.


Posted By: ehcbaer
Date Posted: 06 Jan 2023 at 12:30am
ok an update: after I got a new board, I tested everything (really everything) again.

Used a different power supply (Corsair TX 650).
Disconnected all consumers (SSDs, NVME) etc.
CMOS reset again

Here it comes:

With a placement of the two modules (2x 16GB) on B2 and B1 it works even with everything (all periphery) connected.

What do you think?
Does there seem to be an incompatibility of the EXPO modules? If so, should I have to open an RMA request... or will a future BIOS Update help here?




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