Intel Motherboards - Z97 AnniverseryM not recognizing video card

Print Page | Close Window

Z97 AnniverseryM not recognizing video card

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=2501
Printed Date: 18 Jul 2025 at 9:16am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Z97 AnniverseryM not recognizing video card

Posted By: bslocum
Subject: Z97 AnniverseryM not recognizing video card
Date Posted: 22 Apr 2016 at 4:37am

I just updated my CPU from a Pentium G3258, to a 4690K. Before making the change my NVIDIA GTX 960 was working flawlessly. After the CPU change, Windows 10 recognized the new 4690K, but not my 960 G1 Gaming card. The device manager has no sign of my 960 - only the integrated Intel 4600 graphics. I tried updating Windows 10, but I have the most current version. I went to my NVIDIA GeForce Experience to check on the cards driver, only to be told "Sorry, GeForce Experience can not find a driver for this PC." I have an Asrock Z97 anniversary mobo, which says it supports 5th generation Core I5 CPUs. I've tried disabling the onboard graphics in BIOS, but the PCIE is currently selected, not the onboard. I've updated all drivers and my BIOS, and checked to ensure my GTX 960 card is securely fastened into the PCIE slot. The cards fans are spinning and it's lighting up, so it's getting power. Cry

Any ideas how I can get Windows 10 to recognize my 960?
Thanks.

Replies:

Posted By: Xaltar
Date Posted: 22 Apr 2016 at 12:39pm

Silly question but do you have both 6 pin power connectors attached to the GPU?

Also what power supply are you using?

-------------

Posted By: bslocum
Date Posted: 22 Apr 2016 at 12:49pm

Thanks Zaltar:

Both 6-pin connectors are securely attached.
My power supply is a Corsair CX500W unit.

Posted By: Xaltar
Date Posted: 22 Apr 2016 at 12:59pm

OK so the next step then is to clear CMOS with the GPU installed in the system. Make sure the card is firmly seated and that the retention clip has snapped into place. I have the same GPU and at one point was using a B85 Anniversary board with it and I had no issues with it detecting.

Clearing CMOS should force the system to reinitialize and hopefully pick up your card but if not you can try removing the GPU and checking the slot for any dust/debris that may have fallen in there, you can use a fine bristled toothbrush to clean out the slot.

-------------