Memory upgrade issues
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=25038
Printed Date: 03 Aug 2025 at 6:02am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Memory upgrade issues
Posted By: Cobbleybabbins
Subject: Memory upgrade issues
Date Posted: 29 Oct 2022 at 8:20am
|
Hi, I have purchased a new set of memory sticks and am having issues booting. I have not reset the BIOS yet, FYI. When the new sticks are installed the screen remains blank, I have given it 5-10 minutes to load with no luck. Upon replacing with my original RAM it loads fine. Memory is certified by G Skill to work on my MOBO. I am assuming I should reset the BIOS. Or should I just give it some time? http://www.gskill.com/product/165/184/1571733948/F4-3200C16D-64GVK" rel="nofollow - http://www.gskill.com/product/165/184/1571733948/F4-3200C16D-64GVK |
Replies:
Posted By: Cobbleybabbins
Date Posted: 29 Oct 2022 at 8:27am
| Also it is a AsRock B550 Phantom gaming 4AC |
Posted By: Cobbleybabbins
Date Posted: 29 Oct 2022 at 8:33am
| However, upon reading the supported memory modules on ASrock website, I do not see that specific module listed. Anyone? |
Posted By: RLGL
Date Posted: 29 Oct 2022 at 9:37am
|
Due to differences in specs, not all memory is compatible with different systems. It's kinda a hit-and-miss. If you can enter the bios settings, reset to defaults and try again. You may have to go through the battery removal process also. You may have to install the old memory, clear the cmos settings, shut down, install the new memory and restart. ------------- Asrock Z370 Gaming K6,Intel i7 8700K, Asrock x570 Taichi |
Posted By: Cobbleybabbins
Date Posted: 29 Oct 2022 at 10:02am
|
Yeah, that is what I expected. Here is a question that is more specific. Currently I have a Ryzen5 5600G which is Cezanne Core, does the memory architecture have to be compatible with the Processor architechture? I am planning to upgrade to a Ryzen3950X which is Matisse. i am going to return the RAM and go with QVL ram. Just trying to plan my RAM purchase based around the new processor. Thanks |
Posted By: Xaltar
Date Posted: 29 Oct 2022 at 9:42pm
|
Yes, you need to pick your RAM based on the CPU. The IMC is on the CPU these days so it plays a large roll in RAM compatibility. If you are going to be using a Matisse CPU then you will want to look for RAM from this QVL page: https://www.asrock.com/mb/AMD/B550%20Phantom%20Gaming%204ac/index.asp#MemoryMS" rel="nofollow - https://www.asrock.com/mb/AMD/B550%20Phantom%20Gaming%204ac/index.asp#MemoryMS ------------- 
|
Posted By: Cobbleybabbins
Date Posted: 30 Oct 2022 at 1:11pm
|
Perfect. Thanks everyone. Questions resolved. Best C |