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X670E Taichi Carrara - C5 error in A1, A2 slots

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=25049
Printed Date: 18 Jul 2025 at 12:21pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X670E Taichi Carrara - C5 error in A1, A2 slots
Posted By: Diegtiarov
Subject: X670E Taichi Carrara - C5 error in A1, A2 slots
Date Posted: 02 Nov 2022 at 8:08pm
Hi,

I have a problem with my X670E Taichi Carrara where it won't post whenever either of A* RAM slots are used and I can't figure out why it happens.

Setup:
PSU: Corsair HX 1200
Motherboard: ASRock X670E Taichi Carrara
CPU: AMD Ryzen 9 7950X
CPU cooler: Corsair H170i Elite Capellix RGB
RAM: 2x16GB G.Skill Trident Z5 Neo RGB 6000MHz CL30
GPU: ASUS RX 580 8GB
SSD: Samsung 980 1TB

Problem details:
The PC won't post whenever RAM is in either A1 or A2 slots. The code is "15" for about 10-15 seconds, and then changes to "C5" error code. The PC boots if RAM sticks are in B1 and B2 slots. This ultimately prevents me from running RAM in Dual Channel.

What I did so far:
- disabled EXPO
- eyeballed CPU contacts (no scratches, discolorations or anything really)
- eyeballed LGA socket pins (nothing out of order, at least according to my eyes)
- used each RAM stick and checked slots one by one (A1, fail; A2, fail; B1 okay; B2 okay; A1 B1, fail; A2 B2, fail; A1 A2 fail; B1 B2 okay)

What I suspect:
- CPU memory controller is damaged (doubt)
- motherboard got damaged in transport (more likely)

Should I try to update the BIOS and try again or should I RMA the motherboard straight away?



Replies:
Posted By: Diegtiarov
Date Posted: 02 Nov 2022 at 9:17pm
Great news. I tried to update BIOS from 1.04 to 1.11 and now they both post and run EXPO!

I advise everyone who runs into similar issue to flash their BIOS to newest version.


Posted By: kemosabe19
Date Posted: 19 Feb 2023 at 9:05am
Ugh. I'm having the same issue. I updated the bios to 1.11 and still won't register the RAM in A2.

Maybe I'll try A1 and B1 instead of A2 and B2.



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