windows 11 tpm device not found
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=25106
Printed Date: 11 Feb 2025 at 2:51am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: windows 11 tpm device not found
Posted By: jammer42777
Subject: windows 11 tpm device not found
Date Posted: 19 Nov 2022 at 11:24pm
Hello, so TPM is very new for me, and I'm stuck, IK want to upgrade to windows 11 before they start charging for it.
I have a b550m Pro 4 mobo.
I've done all changes needed in the bios but the pc health check is telling me that the TPM module is not found?
I have enabled the tpm for amd cpus and disabled csm as well as enabled secure boot.
Do I need to buy that separately? is there a setting that I am missing?
Any help would be greatly appreciated.
Thank you.
--Joshua
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Replies:
Posted By: RLGL
Date Posted: 20 Nov 2022 at 11:03pm
What processor are you using?
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Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi
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Posted By: eccential
Date Posted: 21 Nov 2022 at 3:54am
I think you have to set at least two things correctly for fTPM (firmwareTPM) to work.
One is in Advanced -> CPU Configuration -> fTPM Switch.
The other is Advanced -> Trusted Computing -> Security Device Support.
I think you might have to enable fTPM, reboot, and pick that fTPM device as the security device, or something like that, because the idea is to let you pick a hardware TPM module or fTPM as your security device.
Things might be slightly different for different motherboards, etc.
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