Intel Motherboards - Z690 Steel Legend- Dram issue and no signal

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Z690 Steel Legend- Dram issue and no signal

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=25169
Printed Date: 04 May 2024 at 4:58am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Z690 Steel Legend- Dram issue and no signal

Posted By: kebin
Subject: Z690 Steel Legend- Dram issue and no signal
Date Posted: 07 Dec 2022 at 12:45am

Hello! I recently purchased an ASRock Z690 Steel Legend WiFi 6E ATX LGA1700 Motherboard for my new PC build.

My other components are:
Intel Core i5-13600K 3.5 GHz 14-Core Processor
Deepcool AK620 68.99 CFM CPU Cooler
TEAMGROUP T-Force Delta RGB 32 GB (2 x 16 GB) DDR4-3600 CL18 Memory
Kingston NV2 2 TB M.2-2280 PCIe 4.0 X4 NVME Solid State Drive
XFX Speedster SWFT 319 Radeon RX 6900 XT 16 GB Video Card
Thermaltake Toughpower GF1 PE 850 W 80+ Gold Certified Fully Modular ATX Power Supply
ASUS TUF Gaming 27" 1440P HDR Monitor (VG27AQ1A)

When I booted the computer everything powered on accordingly; RGB on the MB, RAM, fans, GPU fans and cooler turn on as expected.

However, the DRAM LED on the MB stayed on constantly and I get no signal on the monitor from both the HDMI and DP ports. I tried inserting RAM in slot 2 & 4. Tried single RAM and checking it on my friend?�s MB and it wasn?�t defective. I even took out both RAMs and powered on the MB and the DRAM LED was still constantly on.

I?�m wondering if its the BIOS and that the MB and CPU isn?�t compatible, but I am unable to update it since the monitor doesn?�t have signal.

Do I have to flash the BIOS or use a slave cpu to get the latest BIOS for the MB?
I?�m fairly inexperienced when it comes to BIOS and CMOS, so I apologize for any inconveniences!
Thank you in advance!

Replies:

Posted By: Rodimus_PRIME
Date Posted: 12 Dec 2022 at 3:32pm

I'm having the same issue. Just took everything out of the box and popped in an Intel 12400.
Corsair CX750
Vetroo V5 cooler

I have a GPU but I'm trying to get it to post with onboard graphics 1st. Hasn't gotten to the VGA post anyhow.

Posted By: cerberus1845
Date Posted: 03 Jan 2023 at 5:30pm

have you checked if your RAM is compatible with the motherboard? - i can't see it listed here: https://www.asrock.com/mb/Intel/Z690%20Steel%20Legend/index.asp#Memory" rel="nofollow - https://www.asrock.com/mb/Intel/Z690%20Steel%20Legend/index.asp#Memory

Posted By: Philosocrates
Date Posted: 15 Mar 2024 at 1:24am

Any update on this? Im having the exact same issue.