Intel Motherboards - Z87 Extreme6 no longer boots from usb mouse

Print Page | Close Window

Z87 Extreme6 no longer boots from usb mouse

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=25238
Printed Date: 05 May 2024 at 2:47am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Z87 Extreme6 no longer boots from usb mouse

Posted By: philo
Subject: Z87 Extreme6 no longer boots from usb mouse
Date Posted: 25 Dec 2022 at 2:44am

Although I changed nothing in the bios, suddenly the same keyboard and mouse that used to turn on the pc when enabled in legacy bios do not work. The pc does not respond to the space bar key or mouse clicks at all. I reset the MB to default settings except for allow start by usb devices.

I did have occasion to reset Windows 10 recently but I don't think that's relevant, is it?

Thanks.

Replies:

Posted By: threadzipper1957
Date Posted: 07 Apr 2023 at 11:12pm

Older Windows versions Used the EHCI USB protocol, starting from Windows 10, Microsoft, Intel and AMD have switched to the XHCI protocol
Try disconencting the harddisks and other SATA devices, then the system should go into BIOS, and see if mice and keyboard are working.
Also don't use a wireless keybaord and mouse, the USB dongles, can destroy all USB communication.

-------------
Kind Regards