Not Getting Video after new computer build
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=25297
Printed Date: 03 May 2024 at 11:52pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Not Getting Video after new computer build
Posted By: mornindew
Subject: Not Getting Video after new computer build
Date Posted: 03 Jan 2023 at 4:00am
Hi,
I am pretty new to building a machine and I have installed everything. I triple checked all my connections and I am still not getting any video. I hoped that the computer would boot into the bios and then I could install my Operating System.
I was provided the Driver DVD from AS Rock but I don't have a CD ROM. Am I wrong to assume that the video should work and then the BIOS would boot up? If I do need to install stuff then how do I install it without any video or a CD-ROM?
My setup:
Motherboard: B550M-HDV
RAM: TEAMGROUP T-Force Vulcan Z DDR4 16GB Kit (2x8GB) 3200MHz (PC4-25600) CL16 Desktop Memory Module Ram
Memory: Silicon Power 512GB NVMe M.2 PCIe Gen3x4 2280 SSD
CPU: AMD Ryzen 7 5700G 8-Core, 16-Thread Unlocked Desktop Processor with Radeon Graphics
Any help would be appreciated.
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Replies:
Posted By: Cem
Date Posted: 03 Jan 2023 at 4:18am
Hi
Your motherboard must have bios version P1.70 for support 5700g. The problem is probably related to that.
https://www.asrock.com/mb/AMD/B550M-HDV/index.asp#CPU" rel="nofollow - https://www.asrock.com/mb/AMD/B550M-HDV/index.asp#CPU
https://www.asrock.com/mb/AMD/B550M-HDV/index.asp#BIOS" rel="nofollow - https://www.asrock.com/mb/AMD/B550M-HDV/index.asp#BIOS
You may need a 3000 series processor to update the bios.
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Posted By: mornindew
Date Posted: 03 Jan 2023 at 5:13am
Thank you very much.
I should have included the bios version in the original message. My board says it is on 2.10. I think that means that mine should be compatible. It was a brand new motherboard.
Am I thinking straight?
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Posted By: Cem
Date Posted: 03 Jan 2023 at 5:48am
Can bios boot ya?
If it can,
There is no problem with the bios. A USB stick will suffice to install the operating system. And then you can download all the necessary drivers from the internet.
https://youtu.be/VzqQVELtuHU" rel="nofollow - https://youtu.be/VzqQVELtuHU
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