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Looking for help, hoping not to lose data

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=25315
Printed Date: 11 May 2024 at 11:34pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Looking for help, hoping not to lose data
Posted By: Mimi
Subject: Looking for help, hoping not to lose data
Date Posted: 05 Jan 2023 at 10:43pm
Computer is frozen at Asrock screen
Direct Link To This Post Mimi 03 Jan 2023 at 2:05am Quote Mimi Quote Post Reply Reply
Turn the computer on and it freezes at the Asrock screen. Having no luck with starting it up. Please help??forumCodes=True



Replies:
Posted By: Xaltar
Date Posted: 05 Jan 2023 at 10:57pm
Was the system running fine before this point?
Did anything change between the last time it booted successfully and this issue?
Did the system suffer power loss for any reason? (power pulled or turned off at
the wall while the system was on, power outage, cable tripped on etc)

Without knowing your specs and circumstances here are a few things to try:

The first thing to try is make sure you don't have any USB thumb drives connected
to the system. Make sure the only USB devices you have connected are your
keyboard and mouse.

Failing that:

You can try disconnecting the system from power (pull the plug) for a 10 minutes.
Reconnect power and turn on the system and see if the issue persists. If it does
you may need to clear CMOS.

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