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AsRock Z690 Extreme WiFi 6E no boot

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=25390
Printed Date: 29 Mar 2024 at 11:28pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: AsRock Z690 Extreme WiFi 6E no boot
Posted By: BigMacher
Subject: AsRock Z690 Extreme WiFi 6E no boot
Date Posted: 22 Jan 2023 at 4:04am
My ASRock Z690 Extreme WiFi 6e motherboard has functioned flawlessly since I purchased it from Newegg on 1/21/2022.
2 days ago it failed to boot. I have added no new hardware to the computer for months. The last addition was a Samsung 980 Pro M.2 1 tb
The LED?™s on the board lite up but no fans will spin, no beeps.
The motherboard diagnostic LED?™s show no trouble with CPU, Memory or drives.
I disconnected all drives and attachments. I?™ve replaced the Power Supply with a brand new one

CPU is Intel i7 12700K
Memory G.Skill TridentZ RGB Series 32 GB (4x8) DDR4 3000 Model F4-3000C14D (will not boot with only 1 memory stick tried all 4)
M.2 Drive Samsung
Samsung 980 Pro M.2 1 tb
Crucial SSD 2.5 MX200
Seagate Barracuda 7200 rpm 2gb
Video Intel on board

I think I have a failed motherboard

Suggestions?

Thanks


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UDaMan



Replies:
Posted By: BigMacher
Date Posted: 22 Jan 2023 at 8:36am
by The LED?s on the board I mean RGB
The diagnostic LED's on the board do not show any problems with CPU, Memory, VGA or storage

-------------
UDaMan


Posted By: rsdaltx
Date Posted: 12 May 2023 at 6:46am
Did you ever figure out what the issue was? I'm having the same issues. The LED's light up on the board but no error LED's and no fans or video.


Posted By: BigMacher
Date Posted: 12 May 2023 at 9:03pm
Yes. It was a dead motherboard. Replacement has worked perfectly.
ASRock was good about the replacement, but it will take a week from the time they get the board to ship you the replacement.



-------------
UDaMan



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