USB-C 3.1 showing up as USB 3.0 For Oculus Link
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=25425
Printed Date: 07 May 2024 at 12:29pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: USB-C 3.1 showing up as USB 3.0 For Oculus Link
Posted By: CluelessPcBuilder249
Subject: USB-C 3.1 showing up as USB 3.0 For Oculus Link
Date Posted: 02 Feb 2023 at 6:57am
Hopefully someone can give some input because I have been troubleshooting this for way too long!
My quest 2 shows up as USB 3.0 in the "devices and printers" menu despite being plugged into a USB-C 3.1 Gen 2 port on my motherboard via the official link cable. When testing the cable on the Oculus software, it says the cable is giving me 2.2gb/s. I'm getting some artifacting and some odd stuttering in games I should not have an issue running (3080/ryzen 3700x) which is making me believe this is bottlenecking performance.
Does anyone know if this is a Quest/Oculus issue or is it a USB controller issue on my motherboard? Or if I should even be worried about this at all?
Things I have tried:
Updating Chipset drivers (Directly from AMD and the AsRock model support page)
Uninstalled/reinstalled USB controllers from Device Manager
Looked for "Usb Configuration" settings in bios to enable XHCI (Apparently it's nowhere to be found in my bios)
Reset bios to defaults (even updated the bios to try finding the usb settings)
Clicked "remove device" on the devices and printers page then unplugged/plugged Quest in
I could not find that much information on the internet hence why I'm making this post. Thanks in advance!
PC Specs:
CPU: Ryzen 3700x
GPU: Rtx 3080 10gb
Mobo: AsRock x470 Master SLI/ac
Ram: Tforce 32gb 3200MHz
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Replies:
Posted By: threadzipper1957
Date Posted: 20 Feb 2023 at 6:29pm
This is definitely an Oculus issue.
It is cause by the fact that the oculus hardware, requires more power, than USB can provide, and oculus also advises to use a PCIE card
Some mepole say using this card solved the issue
https://www.amazon.de/Inateck-Bandbreite-Anschl%C3%BCsse-KU5211-Schwarz/dp/B09DS2Y3LZ" rel="nofollow - https://www.amazon.de/Inateck-Bandbreite-Anschl%C3%BCsse-KU5211-Schwarz/dp/B09DS2Y3LZ
And on the other hand I see that the Oculus cables are not the best, even the cheap USB C cables can handle 5Gb/s and the better ones 10Gb/s
When you look at the board, you see that USB ports, always comes in pairs of 2, which is called a HUB, and each hub is connected to one place on the board, and every hub has its own connection to the board.
The USB C port is combined with a USB type A port. and often when people use an A type cable on the port that is above, or next to the USB C, it works, but the USB C port, is exactly the same as the Type A, only the connector is different.
And people report, with USB A it works, but not with USB C.
it is 100% the cable
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Kind Regards
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