Intel Motherboards - z690 ITX PG TB4 Bugs

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z690 ITX PG TB4 Bugs

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=25429
Printed Date: 27 Dec 2024 at 8:06am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: z690 ITX PG TB4 Bugs

Posted By: j235670
Subject: z690 ITX PG TB4 Bugs
Date Posted: 03 Feb 2023 at 3:53pm

Hi there curious is anyone else is having issues with bugs in this board. ive noticed when i install and run the motherboard utility Phantom Gaming Tuning my LAN connection drops out and the actual adaptor disappeared from the device manager also my second NVME drive can't be accessed the drive appears in explorer but cant be accessed and I cant write anything to the drive. SATA drivees still work fine and the main NVME on the from side but only the rear NVME is affected. I've tried different brands but still the same problem. Issues only happen when I run the motherboard utility. it's very annoying because the board needs the utility to make the fans run at the correct speed otherwise it sounds like a vacuum.

I have tried reinstalling windows 11 with an untouched iso image direct from MS but still having the same problem as soon as i quit the program or boot up without running the utility everything is fine but as soon as its run then the bugs begin. I've sent emails to tech support and awaiting a response. I also noticed if I have windows 11 installed with the TPM bypassed the system will crash when the motherboard utility is installed and run.

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J

Replies:

Posted By: threadzipper1957
Date Posted: 16 Mar 2023 at 11:56pm

The issue that Youi describe sounds a bit like the issue, You get when using Wireless keyboards/mice, the dUSB dongle causes so much disturbance, it cripples all USB communication, and has other side effects.
Or use the support form, and ask ASRcok directly
https://tw.asrock.com/events/tsd.asp" rel="nofollow - https://tw.asrock.com/events/tsd.asp
Always check your spam folder for replies

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Kind Regards