z390 phantom gaming itx battery issue
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: http://forum.asrock.com/forum_posts.asp?TID=25475
Printed Date: 30 Mar 2023 at 7:04pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: z390 phantom gaming itx battery issue
Posted By: CapSocisss
Subject: z390 phantom gaming itx battery issue
Date Posted: 14 Feb 2023 at 1:27am
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Hello, I'm having issues with cr2032 on my board, maybe someone have a clue. here it is : So, my battery died. I ordered a new one, installed it, and the problem is still here : time and date reset + some motherboard conf resetting at every boot. I tested the battery with a voltmeter and it is ok. I thought my board was dead and I bought a used one. I received it with not battery, so I put the new one. But I have the same problem ! I bought another cr2032 and installed it, andthere is still the issue. recap : 2 boards, 2 cr2032. CMOS reset at every hard boot on both. Is there something that I'm missing ? thanks guys. |
Replies:
Posted By: Xaltar
Date Posted: 14 Feb 2023 at 1:39am
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Are you putting it in the right way up? The flat side should be up and the button side down. Sorry if this seems like a silly suggestion but you would be surprised how often I have seen them installed upside down. ------------- 
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Posted By: CapSocisss
Date Posted: 18 Mar 2023 at 9:54pm
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Hoo Thank you for your answer and sorry for the lag in mine... Couldn't find my post. I can't mess with the battery physical setting as it is a 2-Pin Connector. I tried to plug it in the wrong way but I can't :D You can see here the connector on the board : https://imgur.com/a/53UZbDh I was wondering if there was any physical this to do on the board. As with juppers on older boards. Thank for your help, I appreciate 
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Posted By: CapSocisss
Date Posted: 25 Mar 2023 at 12:55am
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You were right! I had to unmount the 2 pin connector and inverse the 2 wires... It's the Asrock support that told me so. |
Posted By: Xaltar
Date Posted: 25 Mar 2023 at 1:18am
Glad you got it sorted out, thanks letting us know  -------------
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