x570 no bluetooth
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=25512
Printed Date: 06 May 2024 at 8:38am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: x570 no bluetooth
Posted By: jayr
Subject: x570 no bluetooth
Date Posted: 21 Feb 2023 at 2:08am
Hi,
I've got a x570 steel legend wifi ax mobo. I've migrated Win10 from my previous rig to it. Works great except it doesn't see any bluetooth devices in its area. I have laptop right next to it that recognizes about 10 devices when I open the bluetooth Add Device app. But the x570 sees nothing. I've installed the latest bluetooth drivers from Intell. Reset the BIOS to default values. Deleted the bluetooth devices from Device Manager. None of that had any effect.
If I can't fix this I need to return it.
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Replies:
Posted By: threadzipper1957
Date Posted: 09 Mar 2023 at 11:15pm
Try with wired USB keyboard and mouse, sometimes the USB dongles of Wifi sets, cause so much disturbance it blocks all USB communication, and Bluetooth communication is handled via USB.
You can also test it, by using Rufus, and creatin a bootable USB stick, with Ubuntu Linux on it, Yiu can boot from it, and run Ubuntu from the USB stick without installing, if this works, it is driver related.
If not return the board
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Kind Regards
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