ASROCK Z690 Xtreme - CPU/DRAM RED Lights
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=25551
Printed Date: 21 Jul 2025 at 8:16am Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: ASROCK Z690 Xtreme - CPU/DRAM RED Lights
Posted By: SgtRock
Subject: ASROCK Z690 Xtreme - CPU/DRAM RED Lights
Date Posted: 01 Mar 2023 at 6:54am
All,
Started my first ever build, turning out to be a nightmare. Initial build had 2 red lights as noted, returned motherboard and DRAM; just installed ONLY CPU, CPU Cooler and DRAM this time.. damn Red Lights. L1700 Intel Chip, DDR4 RAM (2 sticks).. all fully compatible.
Tried moving DRAM to other 2 slots (which is not what is recommended).. nothing. There's a fundamental problem I've got here that I'm just not grasping (yes I double checked seating of CPU with the arrow)
Help!!
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Replies:
Posted By: Xaltar
Date Posted: 01 Mar 2023 at 7:26am
Is the CPU a 13th gen CPU? If so, you may not have the right BIOS version on the board to support it. 13th gen requires BIOS version 9.04 on that board. There should be a sticker on the BIOS chip with a version number printed on it. If it is older than 9.04 and you are in fact using a 13th gen CPU then you will either need to take the board in somewhere to get updated or buy/borrow a cheap 12th gen CPU to update with.
Good luck.
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Posted By: SgtRock
Date Posted: 01 Mar 2023 at 7:32am
Thx so much; 12th generation Intel cpu, bios older than 9.04 but should be compatible with existing BIOS version
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Posted By: Xaltar
Date Posted: 01 Mar 2023 at 3:09pm
Try powering on with a single stick of RAM in slot A2. If that doesn't work, you may want to RMA the CPU. A dead memory controller will cause those 2 lights to remain lit and as you have already returned the board and RAM, the CPU becomes the next most likely suspect.
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Posted By: SgtRock
Date Posted: 01 Mar 2023 at 9:12pm
Thanks so much, did try the A2 single stick approach, same outcome. Pursuing CPU RMA now
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