B460M-ITX/ac: network not working
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=25584
Printed Date: 21 May 2024 at 6:03pm Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: B460M-ITX/ac: network not working
Posted By: mdesantis
Subject: B460M-ITX/ac: network not working
Date Posted: 08 Mar 2023 at 8:56pm
Hello,
a couple of years ago I bought a B460M-ITX/ac, but the network has always been slow, but working. Now it doesn't even work anymore. I loaded default BIOS settings, but it didn't change anything. The network isn't detected even at BIOS level.
I'm sure that it's not a router issue or a cable issue because they work properly with other computers.
I made some photos to describe the situation:
After entering into the BIOS and clicking on Advanced, network interfaces don't show up https://im.ge/i/7RzvCm" rel="nofollow">
When I click on Tool -> Internet Flash, it tries to connect... https://im.ge/i/7Rzze1" rel="nofollow">
...but it fails https://im.ge/i/7RzkcP" rel="nofollow">
Clicking on Network Configuration, there's nothing interesting https://im.ge/i/7Rzfip" rel="nofollow">
When I click back to Advanced, now network interfaces are displayed https://im.ge/i/7Rzp7f" rel="nofollow">
Clicking on "Intel(R) Ethernet Connection (12 1219-V ..." I get that the network interface is detected, but its status is Disconnected, but it is indeed connected to the router https://im.ge/i/7RzJvr" rel="nofollow">
I've seen that there have been driver issues with this MB and this Intel ethernet port, is this the case?
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Replies:
Posted By: threadzipper1957
Date Posted: 14 Mar 2023 at 10:34pm
I believe the Network check in the BIOS refers to a different server, so it cannot be used as a network test. Try, disconnecting the powercord from the PSU, then keep the start button pressed for 20 seconds, then remove the BIOS battery for 5 minutes, and place it back. Now You have a factory reset, where also date and time are incorrect. Or try booting from a USB stick with Ubuntu Linux on it, see if You have the same problem. Use default BIOS settings.
------------- Kind Regards
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