Intel Motherboards - ASRock Z690 Pro RS LGA 1700 iGPU

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ASRock Z690 Pro RS LGA 1700 iGPU

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=25595
Printed Date: 15 May 2025 at 8:57am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: ASRock Z690 Pro RS LGA 1700 iGPU

Posted By: dt2019
Subject: ASRock Z690 Pro RS LGA 1700 iGPU
Date Posted: 10 Mar 2023 at 9:32am

I purchased an ASRock Z690 Pro RS LGA 1700 motherboard brand new from NE. I would like to use the board with an i5-12500 which has the UHD 770 iGPU. I got the i5-12500 NOT the i5-12500F which doesn't have the igpu.

The motherboard lights up the vga and boot led at boot time and goes no further. I put an old graphics card I had laying around and connected it to my monitor over it's DVI port and I'm able to boot and install an OS but the iGPU remains non-existent to every tool I have tried to see it.

Tried cmos reset every which way.

I'm at a loss. The CPU is on the supported list. Support hasn't responded so my only option is to send the thing back. Any brilliant ideas or should I just bail?

Replies:

Posted By: threadzipper1957
Date Posted: 14 Mar 2023 at 10:26pm

Did You try flashing UEFI via the Flasahback function? (version 14.01
See page 26 in the manual https://download.asrock.com/Manual/Z690%20Pro%20RS.pdf" rel="nofollow - https://download.asrock.com/Manual/Z690%20Pro%20RS.pdf
When You are in UEFI, on the Main page, it shoukld tell you which CPU is identified by the Intel Microcode.
When You use a graphics card, and install Windows, is there a built-in graphics card present in device manager, if not, it could be a defective CPU

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Kind Regards