Intel Motherboards - ASRock Z390 Extreme4 USB 3 port

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ASRock Z390 Extreme4 USB 3 port

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=25605
Printed Date: 18 May 2024 at 3:52am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: ASRock Z390 Extreme4 USB 3 port

Posted By: TrafficProducer
Subject: ASRock Z390 Extreme4 USB 3 port
Date Posted: 12 Mar 2023 at 7:03am

ASRock Z390 Extreme4

Motherboard no longer detects USB3_5_6 port, (USB3 port) on motherboard, no power or data ,etc

The motherboard USB3_7_8 port works and functions on motherboard without any issues

Replies:

Posted By: threadzipper1957
Date Posted: 14 Mar 2023 at 11:20pm

Did Yoy try swapping the cables to find out it is maybe a front panel issue

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Kind Regards

Posted By: TrafficProducer
Date Posted: 15 Mar 2023 at 1:30am

I tried plugging in a different USB 3 option and after moving the USB 3 plug into the motherboard about a bit it came on for a very short while then went back off, I could not get it back on..
This seems to indicate there is an issue with the pin contacts on the motherboard to me.
Maybe interlacing the USB 3 sockets on the motherboard could help fix the issue.
I may try this in a week or so...