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X370 Mobo locks up when trying to boot windows 10

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=25647
Printed Date: 20 Apr 2024 at 11:54am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X370 Mobo locks up when trying to boot windows 10
Posted By: defectedsoul
Subject: X370 Mobo locks up when trying to boot windows 10
Date Posted: 21 Mar 2023 at 10:26pm
I?™m not sure if the mobo is at fault here or not but I?™ve been having this issue for about 6 months now. After the bios windows logo pops up and begins to boot for about 5 seconds and then screens go black and the pc locks up
Most recently upgraded I?™ve done to my system was new ram and a 5900x cpu (from a 2700x) about a year ago.
It started locking up maybe once every couple weeks then a few times a week and now every time I turn it off after it?™s been sitting for a while. Power and reset buttons are unresponsive so I have to flip the switch on the PSU most times it will boot up fine after that but sometimes I have to do that a few times before it will boot. I?™ve searched high and low and still haven?™t found what exactly it causing this. I?™ve found a few others with the same mobo that have the same issue and they don?™t know why either.
Has anyone else had this issue? Or know how to fix or know why?
PC specs
Processor - AMD Ryzen9 5900x
Cooler - CORSAIR iCUE H150i ELITE CAPELLIX
Graphics Card - AMD PowerColor RX 6950XT Red Devil
RAM - 32GB Vengeance RGB pro
Power Supply - 1000watt EVGA SuperNOVA G5
Motherboard - ASRock X370 Taichi (Bios 7.30)



Replies:
Posted By: Xaltar
Date Posted: 21 Mar 2023 at 11:18pm
I would open up a support ticket with ASRock:

http://event.asrock.com/tsd.asp" rel="nofollow - http://event.asrock.com/tsd.asp

If you have links to others experiencing the same issue, include those too. Anything
like this is always helpful for them to know. If it is a common issue of some kind
they will appreciate being made aware of it (if they are not already).

Good luck.

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