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X370 Mobo locks up when trying to boot windows 10

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=25647
Printed Date: 23 Apr 2024 at 4:51pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X370 Mobo locks up when trying to boot windows 10
Posted By: defectedsoul
Subject: X370 Mobo locks up when trying to boot windows 10
Date Posted: 21 Mar 2023 at 10:26pm
I?m not sure if the mobo is at fault here or not but I?ve been having this issue for about 6 months now. After the bios windows logo pops up and begins to boot for about 5 seconds and then screens go black and the pc locks up
Most recently upgraded I?ve done to my system was new ram and a 5900x cpu (from a 2700x) about a year ago.
It started locking up maybe once every couple weeks then a few times a week and now every time I turn it off after it?s been sitting for a while. Power and reset buttons are unresponsive so I have to flip the switch on the PSU most times it will boot up fine after that but sometimes I have to do that a few times before it will boot. I?ve searched high and low and still haven?t found what exactly it causing this. I?ve found a few others with the same mobo that have the same issue and they don?t know why either.
Has anyone else had this issue? Or know how to fix or know why?
PC specs
Processor - AMD Ryzen9 5900x
Cooler - CORSAIR iCUE H150i ELITE CAPELLIX
Graphics Card - AMD PowerColor RX 6950XT Red Devil
RAM - 32GB Vengeance RGB pro
Power Supply - 1000watt EVGA SuperNOVA G5
Motherboard - ASRock X370 Taichi (Bios 7.30)



Replies:
Posted By: Xaltar
Date Posted: 21 Mar 2023 at 11:18pm
I would open up a support ticket with ASRock:

http://event.asrock.com/tsd.asp" rel="nofollow - http://event.asrock.com/tsd.asp

If you have links to others experiencing the same issue, include those too. Anything
like this is always helpful for them to know. If it is a common issue of some kind
they will appreciate being made aware of it (if they are not already).

Good luck.

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