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Can't seem to enable VT-x

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=2567
Printed Date: 23 May 2024 at 6:12am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Can't seem to enable VT-x
Posted By: lorash
Subject: Can't seem to enable VT-x
Date Posted: 01 May 2016 at 5:19pm
I'm using a Z170 Extreme6+ with a Core i7-6700K. No OC other than XMP.

If I enable Advanced -> CPU Configuration -> Intel Virtualization Technology in the BIOS, VT-x comes up as "not supported" in Windows, however if I disable the same setting, it's reported as "supported but disabled". This happens on both P2.00 and P2.50.

I'm using HWiNFO64 and VirtualBox for testing. Is there something I'm missing? My goal is to have both VT-x and VT-d.



Replies:
Posted By: Xaltar
Date Posted: 01 May 2016 at 5:37pm
According to intel the feature is supported - http://ark.intel.com/products/88195/Intel-Core-i7-6700K-Processor-8M-Cache-up-to-4_20-GHz" rel="nofollow - Core i7-6700k . I see no mention of VT-x in the user manual for your board however, only VT-d. I then looked at the Z170 chipset features and noted it seems to lack VT-x support or at least it is not mentioned. It may be that the feature comes from the CPU though, as it seems none of the Skylake chipsets list VT-x support, not even the "Q" series. 

I would fire off a support request to ASRock directly.


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Posted By: lorash
Date Posted: 02 May 2016 at 3:27am
I tried contacting support but I never got the autoreply email. :( I tried several different addresses and after none worked I ended up here. Do ASRock employees read this forum?


Posted By: lorash
Date Posted: 03 May 2016 at 3:24am
Never mind, they replied, it was just the original mail that was lost :)


Posted By: Xaltar
Date Posted: 03 May 2016 at 4:31am
Thanks for letting us know. We have fired off a query about the autoreply issue.

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Posted By: lorash
Date Posted: 03 May 2016 at 2:17pm
The trick was to disable Hyper-V in Windows (search "Turn Windows Features on or off" in Start, untick Hyper-V, reboot) in case anyone stumbles upon this thread in the future. VT-x is now being detected correctly.
Thanks!



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