Intel Motherboards - Z87 Pro4

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Z87 Pro4 - DEAD

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=257
Printed Date: 19 Apr 2024 at 6:51pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Z87 Pro4 - DEAD

Posted By: Yashii
Subject: Z87 Pro4 - DEAD
Date Posted: 12 Jun 2015 at 11:24pm

Hi,

My Z87 Pro 4 Motherboard is completely dead, I have tried numerous steps. I have tested all components with a older Asrock Motherboard and they are all working.

Z87 doesn't power up at all, no fans spinning etc.

I purchased the motherboard from Amazon UK around Dec 2013 (Now out of warranty). I was wondering if Asrock provide a Repair Service, I dont mind paying, if so please can you help as i cant seem to find out anywhere.

Thanks

Replies:

Posted By: parsec
Date Posted: 13 Jun 2015 at 12:49pm

If you click on the word Support in the upper right area of the main ASRock forums page above, or on the link below, you will get the index to the official ASRock support links and information:

http://www.asrock.com/support/index.asp" rel="nofollow - http://www.asrock.com/support/index.asp

Click on the Repair/RMA link for more information.

Posted By: Yashii
Date Posted: 13 Jun 2015 at 6:48pm

Thanks for the reply, Luckily with amazon being amazing, I've sent them an email to explain what happened and they offered a full refund as they dont have any replacements available.

But I do appreciate your response

Thanks again!