Intel Motherboards - ASRockRack Server Management Utility login fail

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ASRockRack Server Management Utility login fail

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=25900
Printed Date: 18 Jul 2025 at 3:31pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: ASRockRack Server Management Utility login fail

Posted By: vankilo
Subject: ASRockRack Server Management Utility login fail
Date Posted: 16 May 2023 at 12:55am

Hi,

I have the E3C236D2I motherboard with BMC and IPMI/KVM support.

I tried using the ASRockRack Server Management Utility available here https://www.asrockrack.com/support/SMU.asp" rel="nofollow - https://www.asrockrack.com/support/SMU.asp to control the board with no success so far.

The BMC ip address is set through DHCP to 192.168.1.54.
I am able to connect to http://192.168.1.54" rel="nofollow - http://192.168.1.54 with admin/admin credentials and configure some things from there.

But the login to the board with the same admin/admin credentials through asrrmgmttool (Server Management Utility) fails using CLI or GUI.

On linux, executing the following:


> ./asrrmgmttool power status -h 192.168.1.54 -u admin -p admin

gives:


Power control...status
192.168.1.54: login failed
Total servers found: 1, command sent: 0, failed: 1
Failed servers: 192.168.1.54

Same on windows.

However, I can control the board with the "standard" ipmitool on linux with no issue.

For example, the following works just fine:


> ipmitool power status -H 192.168.1.54 -U admin -P admin

Does anyone have a clue about what should be done to login successfully ?

Thanks

Replies:

Posted By: threadzipper1957
Date Posted: 21 Jun 2023 at 11:22pm

It would be best to use the Server Workstation department support
https://event.asrockrack.com/tsd.asp" rel="nofollow - https://event.asrockrack.com/tsd.asp
And please check your spam folder for replies

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Kind Regards