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Steel Legend Z690 new build red CPU/RAM

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=26048
Printed Date: 16 Jun 2024 at 6:57pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Steel Legend Z690 new build red CPU/RAM
Posted By: mmike
Subject: Steel Legend Z690 new build red CPU/RAM
Date Posted: 22 Jun 2023 at 5:56am
Hello all - looking for some advice for a new build that fails POST with Red CPU and RAM Leds on

I just received my new build
Steel Legend Z690
CPU Intel I7-13700
RAM Patriot DDR4 3600 2 x 32GB sticks
New PSU

My problem is the new system will not pass POST. The red CPU and RAM Led's stay on

Here is what I have already done
Flashed bios to latest version (V 13.02) - It seems to have worked per the instructions
Tried with just one RAM stick in slot A2 (Also tried B2) I am unsure if it is ok to use just a single stick
Reseated the CPU (3 times) It feels snug and lies even in the socket
I have not yet connected any boot drives - just want test the basics first

Since the motherboard LEDs light up and CPU fan start I have ruled out the PSU
Does anyone know if it is valid to use a single RAM stick on this board?
Any other suggestions to try here?






Replies:
Posted By: mmike
Date Posted: 09 Jul 2023 at 4:50am
As a follow up to my question. I ended up sending the board back for replacement. I received the replacement a few days ago and everything is fine now. So yes, occasionally a board is bad.



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