X670E Taichi not booting Kingston DataTraveler Max
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=26171
Printed Date: 27 Dec 2024 at 12:30pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X670E Taichi not booting Kingston DataTraveler Max
Posted By: shmerl
Subject: X670E Taichi not booting Kingston DataTraveler Max
Date Posted: 18 Jul 2023 at 4:40am
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I was trying to install a new OS on newly set up system with Asrock X670E Taichi using Kingston DataTraveler Max (256 GB USB-C Nvme flash drive). Somehow UEFI doesn't recognize it as a bootable device, no matter what settings I selected. I attached it directly to USB-C rear port, to USB-A ports using an adapter - no dice. Installation image was Debian Linux and it worked fine with older USB-A flash drive (non SSD Sandisk Cruiser). Another note - when I use that Kingston DataTraveler Max with just a FAT32 partition and firmware image, motherboard recognizes it fine when selecting firmware updates. Is it some kind of bug in the boot selection? Can you please take a look and fix it in the future updates (or should I report it to your tech support?). Thanks! |
Replies:
Posted By: shmerl
Date Posted: 18 Jul 2023 at 4:41am
| Correction, not nvme flash drive obviously, but simply ssd flash drive. |
Posted By: shmerl
Date Posted: 18 Jul 2023 at 4:42am
| For the reference, for example X570 Taichi with latest UEFI recognizes Kingston DataTraveler Max for booting fine. |
Posted By: M440
Date Posted: 19 Jul 2023 at 4:11am
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what partition type you have? if it's MBR you might need to enable CSM in bios. you might need to add a linux bootloader to nvram using efibootmgr, because the motherboard autodetects only windows |
Posted By: shmerl
Date Posted: 19 Jul 2023 at 7:19am
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No, it's bootable as UEFI image (on other computers). Literally exactly same image just on older USB drive boots on this board too. It's just the USB-C Kingston one doesn't. So I'm pretty sure it's not a UEFI layout issue, but something else. |
Posted By: shmerl
Date Posted: 19 Jul 2023 at 7:20am
| Btw, enabling CSM didn't help (I tried that). |
Posted By: SerchTech
Date Posted: 20 Jul 2023 at 1:26am
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Hello Have you tried creating a bootable Windows media with the official Microsoft tool? or Create bootable media with e.g. Fedora 38 or OpenSUSE Tumbleweed (Rolling Release)? I ask because IMO Debian (which I adore) is not a gold standard in hardware support including USB installation media, it would be interesting if other OSs can use Kingston DataTraveler Max without problems. It is strange that you can use your Kingston Max as a FAT32/Firmware tool recognized by X670E Taichi and not as an installation medium  And yes, direct inquiries to ASRock technical support is always the best option, here we try to help each other as users  ------------- X399 Taichi (4.03) Threadripper 2950X DDR4 2 x HX432C16FB3K2/32 |
Posted By: shmerl
Date Posted: 20 Jul 2023 at 4:45am
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Never really had any issues with Debian installer and live images. They create hybrid ISOs that you can just dd to any drive and they boot (as I said, this image boots fine with X570 Taichi). I'll try same drive with some other OS for a test as you suggest. |
Posted By: shmerl
Date Posted: 20 Jul 2023 at 5:11am
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Just tried writing a Windows installation image on this Kingston drive (and tested it also on another computer - it does boot properly). 670E Taichi still doesn't recognize it, so I'm pretty sure it's something with the hardware combination not with the type of bootable image on it. I'll report it to Asrock support. |
Posted By: shmerl
Date Posted: 18 Dec 2023 at 3:32am
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I did another test - attached that Traveler Max over USB-C to USB-A adapter to one of the USB-A ports and UEFI recognizes it for booting! Also, tried a USB-A drive attached with USB-A to USB-C adapter to the USB-C port, and it's also recognized for booting! So it's clearly some problem with pure USB-C configuration in UEFI that the drive is not recognized when attached to it. I tried contacting Asrock support about it before, but never got any response. |
Posted By: shmerl
Date Posted: 18 Dec 2023 at 3:33am
| What is a good way to contact them in general? |
Posted By: shmerl
Date Posted: 11 Mar 2024 at 6:15am
| Still broken with latest BIOS update and I reported it to Asrock Support already twice... :( |
Posted By: shmerl
Date Posted: 12 Mar 2024 at 8:23am
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Lol, apparently Asrock dind't like that I specified Linux as my main OS. How is that even relevant that BIOS doesn't recognize USB-C flash drive?? Seriously, such kind of technical support for a board with that price is not acceptable. |