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New RAM not working with Asrock z270 killer sli/ac

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=26201
Printed Date: 26 Dec 2024 at 6:49pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: New RAM not working with Asrock z270 killer sli/ac
Posted By: TheFlyingBison
Subject: New RAM not working with Asrock z270 killer sli/ac
Date Posted: 26 Jul 2023 at 10:07am
I recently purchased new RAM. 2x32GB sticks of Mushkin Redline 3600mhz CL18.

After installing this RAM and booting up the PC, my monitors were black and my mouse and keyboard were inactive.



PC specs:
MB: Asrock z270 killer SLI/ac 2.10
CPU: Intel i7 7700k
GPU: GTX 2070 Super
Storage: Samsung 970 and 870 EVO
Old RAM: Corsair Vengance 2x8gb sticks 3000mhz
OS: Windows 10 Version 22H2 (OS Build 19045.3208)

Thanks for any replies.



Replies:
Posted By: Xaltar
Date Posted: 26 Jul 2023 at 4:09pm
I am pretty sure that Z270 doesn't support more than 16gb modules. You can try
contacting ASRock Tech Support and asking them to be certain:

http://event.asrock.com/tsd.asp" rel="nofollow - http://event.asrock.com/tsd.asp

Good luck

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