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Limited Support SSD List

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=26280
Printed Date: 15 Apr 2024 at 11:04pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Limited Support SSD List
Posted By: Ada Lovelace
Subject: Limited Support SSD List
Date Posted: 10 Aug 2023 at 2:38pm
Hello. I have a AsRock Z390 Phantom Gaming 6 motherboard and I bought a Samsung 990 Pro nVME drive. No matter what I do, the nVME drive is not being recognized in bios or by disk part. I have tried multiple M.2 slots and in different computers. The 990 is recognized in a different computer.

I have tried updating the BIOS to the latest update and have even tried the beta update as well (P4.30E). The limited support list says I need bios version P4.30G, which I don't know where to find. I have also tried unplugging all SATA cables.

Is there some firmware update or something else that I need? I have tried disabling RAID, CSM, TPM, everything.

Please help.



Replies:
Posted By: PhantomGaming6
Date Posted: 03 Jan 2024 at 7:27pm
I have the same Motherboard and my 2 TB WD Black SN850X is also not being deteced in bios. This PDF ( https://pg.asrock.com/support/qa/Limited%20Support%20SSD%20List.pdf" rel="nofollow - https://pg.asrock.com/support/qa/Limited%20Support%20SSD%20List.pdf ) from Asrock says you need to have the bios version P4.30G which is not available on the official motherboard bios downloads ( https://pg.asrock.com/mb/Intel/Z390%20Phantom%20Gaming%206/index.asp#BIOS" rel="nofollow - https://pg.asrock.com/mb/Intel/Z390%20Phantom%20Gaming%206/index.asp#BIOS ).

Someone in the forum must have a clue where to get this bios version or if it ever actually existed.


Posted By: PhantomGaming6
Date Posted: 07 Jan 2024 at 5:53am
I contacted the ASRock support and they send me this link to the bios version P4.30G.

Here is the link:
https://download.asrock.com/BIOS/1151/Z390%20Phantom%20Gaming%206" rel="nofollow - https://download.asrock.com/BIOS/1151/Z390%20Phantom%20Gaming%206 (4.30G)ROM.zip



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