X670E Taichi - Bluetooth Not Working
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=26364
Printed Date: 27 Nov 2024 at 5:51pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X670E Taichi - Bluetooth Not Working
Posted By: khanv1ct
Subject: X670E Taichi - Bluetooth Not Working
Date Posted: 24 Aug 2023 at 2:26am
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The bluetooth just suddenly stopped working. I looked in Device Manager and all I could find was some "Unknown USB Device", it said Windows stopped this device because it reported problems yada yada. A request for the USB device descriptor failed. I've tried to install drivers to the device and nothing works. I'm pretty sure the unknown device is the bluetooth adapter since the bluetooth isn't working (when I try to add a bluetooth device it instantly fails). |
Replies:
Posted By: M440
Date Posted: 30 Aug 2023 at 2:08am
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what wifi card is being used? ------------- asrock b650m/hdv.m2, ryzen 7700x@85watt |
Posted By: khanv1ct
Date Posted: 30 Aug 2023 at 11:37am
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It's the motherboard's integrated wifi. Intel Killer 6E or something. Assrock support told me to reinstall Windows. I swear every time I've contacted them they have been so useless and always say the problem is a Windows problem. |
Posted By: Xaamoh
Date Posted: 18 Oct 2023 at 6:54am
| Man! I have exact the same problem today. Bluetooth suddenly stopped with the same symptoms you have. Did you found a solution here? |
Posted By: Xaamoh
Date Posted: 18 Oct 2023 at 7:16am
| I found a solution here. Shut down your computer. Plug out the power cable until the red LED on the back is off. It takes around 2 minutes. Then plug in the power cable and start your computer. |
Posted By: Greg83
Date Posted: 09 Aug 2024 at 5:21pm
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I would not believe this solution if not for the fact that I was just having exactly the same problem. I purchased brand new ASRock X670E PRO RS and Bluetooth was not working. Updating BIOS did not help. Neither Windows 10 nor Fedora Linux was not recognizing bluetooth. my wifi"antenas" were connected. Finally I unplugged the power cable from my PC, waited for a minute, plugged it back in... lo and behold - the bluetooth is working for the first time. |
Posted By: realdude19
Date Posted: 09 Sep 2024 at 6:51am
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More than you know... I hate that shutting off the computer, removing the power cord and waiting for 2 minutes ACTUALLY WORKED. I have been fighting this problem for MONTHS. I've tested multiple OS's and even bought a new BT Adapter, and Nothing worked with the Bluetooth till I did what you said to do. I just have to know, Why is this happening and how the heck is this the fix?? |
Posted By: Xaltar
Date Posted: 09 Sep 2024 at 3:50pm
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When the system is powered off and disconnected from power all the capacitors on the board discharge and all stored data in the BIOS/UEFI that isn't maintained by the CMOS battery is flushed. This includes a lot of garbage the OS likes to keep handy that can be corrupted or conflicting. Basically it allows your system memory to be completely flushed. ------------- 
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Posted By: Adolph121
Date Posted: 09 Sep 2024 at 4:34pm
| When Bluetooth stops working and you're seeing an "Unknown USB Device" error in Device Manager, it often points to a problem with the Bluetooth adapter or its driver. Check for updates to your Bluetooth drivers. Go to the manufacturer's website to download the latest drivers for your Bluetooth adapter. |