Problem upgrading Windows 10 Insider Preview
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=2652
Printed Date: 07 Jan 2025 at 6:02pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Problem upgrading Windows 10 Insider Preview
Posted By: gaanthony
Subject: Problem upgrading Windows 10 Insider Preview
Date Posted: 14 May 2016 at 5:53am
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I've been in the Windows 10 Pro Insider Preview Program and for each build that comes up I have to unplugged all attached hardware except the boot Intel PCIe SSD and the Nvidia GTX Titan Video graphics card in order to successfully upgrade. If I leave anything plugged in including the NIC cable the upgrade fails at step 1 of 3 around 22% with either CLOCK_WATCHDOG_TIMEOUT or just freezes/hangs at the 22% indicator. It passes Windows Memory Test. My hardware is an ASRock Z170 Extreme7+ with 32 GB of RAM, Intel NVMe 1TB SSD (Boot drive) Samsung HD 103UJ internal SATA drive WD My Book 1110 USB Drive Hauppauge HD PVR USB Microsoft LifeCam USB Gateway USB Keyboard and Optical Mouse NVIDIA GeForce GTX TITAN X Graphic card LG BD-RE BH16NS40 SATA Drive On Board Intel I219-V and I211 Gigabit NICs Intel Core I7-6700K CPU @ 4 GHz ASRock TPM 1.2 Latest BIOS and drivers are installed. Drivers checked via Device Manager. Overclocking is disabled. Started back around February release of Windows 10 Preview Build. Installation worked fine with RTM and upgrade to few preview builds afterwards. Machine runs fine after upgrade and plugging everything back in. No issues. Have tested machine with burn in tools and benchmark software with no issues identified. Curious if anyone else has experience same. |
Replies:
Posted By: parsec
Date Posted: 14 May 2016 at 11:36am
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I have participated in the Win 10 Insider Preview program, but became tired of the new builds breaking something. I still get the official build releases, though they are few and don't happen often. I have the same board as you, but the rest of my hardware is different. I have a Samsung 950 Pro as the OS drive, three other SSDs, and lowly EVGA 960. I've never had the problem you are describing. I never had your problem when Win 10 was in its pre-release phase, with many Insider updates, but that was with different boards, etc. The CLOCK_WATCHDOG_TIMEOUT error is related to the CPU. From Microsoft: The CLOCK_WATCHDOG_TIMEOUT bug check has a value of 0x00000101. This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval. The specified processor is not processing interrupts. Typically, this occurs when the processor is non-responsive or is deadlocked. Multi-processor refers to a core/thread in the CPU. Don't take the description literally as a CPU problem, many things could contribute to this error. This error is seen with everything from the CPU overheating, to driver problems. The need to disconnect ALL the hardware that you do is strange. IMO it is probably one device that is the cause, or two that interact. Or have you meticulously checked removing one device at a time, and it seems to make no difference? That would be difficult to do. If you remove one thing at a time, and then suddenly the update works, what is the last thing removed? The network connections causing the failure makes no sense. I would suspect the TPM module, because of all the changes taking place in the Insider Update, which is really a bug in the Insider Update procedure. Next would be the Hauppauge device. OR, removing all that hardware removes some stress on the system that occurs during the update. Can you monitor the CPU temperature during the update? ------------- http://valid.x86.fr/48rujh" rel="nofollow"> 
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Posted By: gaanthony
Date Posted: 14 May 2016 at 11:29pm
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I ran some stress tests on the system and it cycles from 40 to 60 degrees Celsius. Ran for over 24 hours with everything attached and no issues. Outside of an infrared heat gun I don't see a way to monitor temp during the upgrade. Guess I need to play around with the PCI settings in the BIOS and try different options there next time to see if something there is causing it.
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