Chipset driver update causing USB-C power spikes£
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=26784
Printed Date: 27 Jul 2025 at 12:39am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Chipset driver update causing USB-C power spikes£
Posted By: Cheese47
Subject: Chipset driver update causing USB-C power spikes£
Date Posted: 07 Oct 2023 at 4:06pm
So...long story short. Ever since I updated my chipset drivers on my mobo, it has caused my wired XB1/X|S controller to momentarily die after vibrating.
My mobo is AB350 Gaming K4 and I updated to AMD chipset driver version 2.11.26.106 for Windows 10 64-bit.
I have tested 2 separate USB-C cords, 2 separate XB controllers, and with/without batteries. After vibrating, given the aforementioned variables, the controllers turned off for about 0.5-3 seconds (various ranges at different times), then turned back on. All while wired to my back panel via USB-C.
A reply I got in another thread suggested the USB-C is sending too much power to the XB controller and causing power spikes. And I can confirm that it has killed the batteries I left in the controller. Because the controllers do not even turn on if wireless, even w/ new stock batteries that are just a week old in the new controller I bought just to test this.
Anyway, so my questions are:
1. Is it possible that the chipset driver update is what is causing this? Sending too much power through the USB-C to the XB controller and causing some sort of power outage spike?
2. Could the power output be increased to all ports? USB 3.0, 2.0, etc? I want to get a USB 3.0 to USB-C adapter and test that, but I wonder if it'd be futile.
3. Can or should I rollback my chipset driver version to test it further? I only updated them because an external SSD I bought wasn't reading properly on my PC and still wasn't after the update. So the update was kind of pointless in that regard. I've used a wired XB1/X|S controller in my PC for years and this only started happening since the chipset update. So...I'm assuming that has to be the cause.
Thanks for any help.
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Replies:
Posted By: Cheese47
Date Posted: 07 Oct 2023 at 5:19pm
One thing to add - it was suggested I use a powered USB hub to distribute the power better. I did get one, but only plugged in other things into it (external drives, mic, kb/m, etc), thinking the suggestion was to ease the power from the back panel. But now I realize maybe he meant ease the power of the USB-C (w/ a USB adapter).
I actually do have a USB adapter that was in-use for my external SSD, so I tested the XB controller using that. I plugged it in both the powered USB hub and directly to the back panel of the PC (one USB port didn't work though...same story for external SSD when I got it a couple weeks ago, causing this whole issue of updating chipset drivers). Both times it worked fine, at least for a few mins, but I was forcing heaving vibration for most of the time.
So...appears to possibly be isolated to the USB-C port in the back panel?
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