X670E Steel Legend randomly crashes
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=26969
Printed Date: 26 Jul 2025 at 3:50pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X670E Steel Legend randomly crashes
Posted By: tykus
Subject: X670E Steel Legend randomly crashes
Date Posted: 09 Nov 2023 at 4:05am
Hi! I recently built new rig with ASRock MOBO and unfortunately, PC crashes, quite randomly.
Sometimes during gaming, sometimes when just browsing Internet. What actually happens is - displays go black & fans on PC start working on max speed. I cannot check anything in this state so I have to reboot.
Full spec:
ASRock X670E Steel Legend
AMD Ryzen 5 7600X
MSi GeForce RTX 4070Ti Ventus 3X OC 12GB GDDR6X
G.Skill Ripjaws S5, DDR5, 32 GB, 6000MHz, CL30
SSD Lexar NM790 2TB M.2 2280 PCI-E x4 Gen4 NVMe
be quiet! Pure Power 12 M 1000W
Windows 11
I've tried installing latest BIOS 2.0 from ASRock website, but no luck with that.
|
Replies:
Posted By: ThreeDee
Date Posted: 09 Nov 2023 at 5:22am
so you have installed the newest BIOS then? Or are you having issues trying to install the newest BIOS?
Are you running any kind of extension cables INSIDE your case? .. ie .. PCIe riser cable or custom power cables, etc
Do you have the latest AM5 chipset drivers installed from AMD.com website?
What are you using for cooling on your 7600x?
Are you overclocking anything? Using PBO presets or offsets ..etc?
Do you have same issue with XMP/EXPO disabled?
-------------
|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
|
Posted By: tykus
Date Posted: 09 Nov 2023 at 5:23pm
Sorry for lack of some info, my post yesterday has been written in quite a rush.
My CPU cooler is be quiet! Pure Rock 2 120mm (BK006)
I successfully installed latest BIOS from ASRock website, but it didn?™t fix my problems.
Recently I also installed latest Windows update, latest Nvidia and AMD chipset drivers (although the latter one from ASRock website, not AMD, I don?™t know does it make a difference).
I didn?™t change anything in BIOS by myself yet, so everything is set to default settings.
I also ran Cinebench and 3dmark benchmarks yesterday to check how PC behaves on heavy load but I wasn?™t able to reproduce my issue like that.
I also had other problems before worth mentioning:
- Bluetooth driver sometimes was stopping working out of nowhere and I had to reinstall driver
- Sometimes I was losing internet cable connection and CPU has been 100% occupied during this time. To mitigate it I had to reset network card via system settings.
Those 2 problems don?™t appear since I disabled Core isolation in Windows settings but maybe it?™s connected.
Im struggling to use guarantee and send MOBO to ASRock, but I?™m not convinced is it MOBO or some other piece of hardware affected.
|
Posted By: Katana1074
Date Posted: 09 Nov 2023 at 7:39pm
Check your CPU mount, make sure the pressure is even, Am5 is notorious for to much or to little contact pressure on the socket, I had a plethora of issues similar to this with my x670 tachi, solved for me by adding washers to my ekwb water block standoffs....
-------------
CPU: RYZEN 7950x | Motherboard: ASROCK X670E TAICHI | GPU: MSI RTX4090 LIQUID X 24GB | RAM: FURY X DDR5 C40 | Hard Drive: INTEL OPTANE 900P 480GB,1 x SAMSUNG 980 PRO 2TB,2 X ADATA S8200X 2TB
|
|