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Not a supported GPU, installation abort!

Printed From: ASRock.com
Category: Technical Support
Forum Name: AI QuickSet
Forum Description: Discussion on ASRock AI QuickSet
Microsite
URL: https://forum.asrock.com/forum_posts.asp?TID=26998
Printed Date: 19 Jul 2024 at 4:30am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Not a supported GPU, installation abort!
Posted By: coolronz
Subject: Not a supported GPU, installation abort!
Date Posted: 18 Nov 2023 at 8:55am
I have an ASRock RX7900XTX PG 24GO installed on a 670E Pro RS. GPU BIOS 022.001.002.010.000001. AI Quickset will not install due to saying I don not have a supported GPU. I have the latest windows 11 updates/drivers etc installed. Any help would be appreciated. Thank you.



Replies:
Posted By: gandf
Date Posted: 18 Nov 2023 at 10:06pm
Hello,
I have same issue for me.
My system :
- Asrock AMD Radeon??RX 7800 XT Challenger 16GB OC
- Asrock X670E Steel Legend
- AMD Ryzen 7 7700 with 64Go RAM
- Windows 11 with last update and latest graphic card driver

Detection is too restrictive.
Can you give a solution ?
Thanks in advance.


Posted By: ASRock_TSD
Date Posted: 20 Nov 2023 at 2:00pm
Hi,

Thank you for your report.

Please take a try with the new version of the AI Quickset.
This version should be able to work on the AMD platform (with iGPU enabled).
https://download.asrock.com/TSD/Desktop/11828/Temp/AIQuickSet_v1.1.13.zip" rel="nofollow - https://download.asrock.com/TSD/Desktop/11828/Temp/AIQuickSet_v1.1.13.zip

All the best
ASRock TSD


Posted By: gandf
Date Posted: 20 Nov 2023 at 4:01pm
It works.

Thanks


Posted By: coolronz
Date Posted: 22 Nov 2023 at 3:07am
Originally posted by ASRock_TSD ASRock_TSD wrote:

Hi,

Thank you for your report.

Please take a try with the new version of the AI Quickset.
This version should be able to work on the AMD platform (with iGPU enabled).
https://download.asrock.com/TSD/Desktop/11828/Temp/AIQuickSet_v1.1.13.zip" rel="nofollow - https://download.asrock.com/TSD/Desktop/11828/Temp/AIQuickSet_v1.1.13.zip

All the best
ASRock TSD


thank you very much, I never even thought about the iGPU interfering, makes sense though since its the primary GPU(sorta kinda) for my secondary display.... thanks again for the super quick fix!


Posted By: kko
Date Posted: 21 Dec 2023 at 11:13am
What could be the reason for the ?úcannot reach internet, Please check your Internet connection??prompt when installing ASRock AI QuickSet1.1.13?   
computer configuration:windows11 23h2, CPU AMD 7950X3D, ASUS X670E, GPU Asrock Radeon RX 7900XTX Taichi 24G oc, Any help would be appreciated. Thank you.


Posted By: nolanmaris
Date Posted: 25 Jun 2024 at 6:57pm
Hello

Try these steps:

Ensure the GPU is properly seated.
Update the GPU drivers and BIOS.
Check AI Quickset compatibility documentation.
Contact ASRock support for help.
For more details, visit the ASRock forum post.



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