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Z790 PRO RS/D4 No Video

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Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
Printed Date: 03 Mar 2024 at 8:27pm
Software Version: Web Wiz Forums 12.04 -

Topic: Z790 PRO RS/D4 No Video
Posted By: djhobbes
Subject: Z790 PRO RS/D4 No Video
Date Posted: 21 Nov 2023 at 8:35am
Setting up a new PC with Z790 PRO RS/D4, Intel i5-13400F, Corsair VENGEANCE LPX DDR4 64GB (2x32GB) 3200MHz CL16 memory.

Unable to get any video output. Any thoughts?

Posted By: Xaltar
Date Posted: 21 Nov 2023 at 4:41pm
Do you have a GPU installed?

The i5-13400F does not have an iGPU, that is what the "F" designated. In other words,
you need a discrete GPU with that CPU.


Posted By: djhobbes
Date Posted: 21 Nov 2023 at 6:59pm
Yes, I have a NVIDIA GeForce GTX 550 Ti installed. It is a little older, but it is known working.

Posted By: djhobbes
Date Posted: 21 Nov 2023 at 8:44pm
I should also note that the four status lights go out. I assume that this means it should be working.

Posted By: Xaltar
Date Posted: 21 Nov 2023 at 10:09pm
If the status lights go out and drive activity begins then yes, the board is detecting
everything it is looking for and proceeding to boot. If you have no display output
at this point then try different outputs from your GPU (not the ones on the motherboard)
as well as different display cables incase there is an issue there.

Good luck


Posted By: djhobbes
Date Posted: 22 Nov 2023 at 7:13pm

I swapped out the graphics card for another, and everything worked fine. Graphics card still works in older machine; I guess it was too old for the new setup.

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