X570 Phantom Gaming 4
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=27091
Printed Date: 31 Oct 2024 at 7:26am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X570 Phantom Gaming 4
Posted By: savvinovv
Subject: X570 Phantom Gaming 4
Date Posted: 15 Dec 2023 at 7:33pm
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X570 Motherboard Phantom Gaming 4. The BIOS with the r5 5500 processor(100-000000457) does not start. BIOS p4.30. And it works with the r3 2200g processor, what's the problem? https://forum.asrock.com/smileys/smiley19.gif" rel="nofollow - https://forum.asrock.com/smileys/smiley19.gif |
Replies:
Posted By: savvinovv
Date Posted: 15 Dec 2023 at 7:36pm
| ? |
Posted By: Xaltar
Date Posted: 15 Dec 2023 at 11:55pm
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It could simply be a RAM training issue. Install a single stick of RAM in slot A2, clear CMOS then power on the system and leave it on for ~10mins. Sometimes the first POST can take quite a while when swapping out CPUs, particularly to newer architecture. Also, just to be sure, you are using a dedicated GPU with the system yes? The 2200g has an iGPU, the 5500 does not. ------------- 
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Posted By: savvinovv
Date Posted: 16 Dec 2023 at 5:16am
| Good day, good day. Nothing helps, (I stood for an hour). I took out the CMOS battery, changed the RAM. The video card is discrete. Everything works on the other B550 board. I wanted to change it to a faster one, but it doesn't work:(maybe the problem is in the bios version P4.30, Although it is written on the official website. |
Posted By: savvinovv
Date Posted: 16 Dec 2023 at 5:17am
| There is no certainty that even if I buy a new processor, it will work. |
Posted By: savvinovv
Date Posted: 16 Dec 2023 at 5:46am
| maybe it's just stupid to change the BIOS versions one by one? Although you will have to change the processor every time |
Posted By: savvinovv
Date Posted: 16 Dec 2023 at 6:32am
| Starting from version p4.30, bioses up to p5.50 all support ryzen 5 500? or only p4.30? |
Posted By: kerberos_20
Date Posted: 16 Dec 2023 at 1:02pm
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i believe this mainboard has dual bios in one chip, meaning you dint upgrade your bios version for ryzen 5000 ryzen 3000 needs to be installed in order to upgrade your bios to support 5000 cpu read through this for workaround https://forum.asrock.com/forum_posts.asp?TID=19737&title=x570-phantom-gamingitx-tb3-5xxxg-support" rel="nofollow - https://forum.asrock.com/forum_posts.asp?TID=19737&title=x570-phantom-gamingitx-tb3-5xxxg-support ------------- http://valid.x86.fr/diq4l4" rel="nofollow">  http://www.userbenchmark.com/UserRun/47132492" rel="nofollow - userbenchmark |
Posted By: savvinovv
Date Posted: 16 Dec 2023 at 3:16pm
| follow this link https://pg.asrock.com/MB/AMD/X570%20Phantom%20Gaming%204/index.asp#BIOS" rel="nofollow - https://pg.asrock.com/MB/AMD/X570%20Phantom%20Gaming%204/index.asp#BIOS there is only about Matisse, Renoir or Vermeer CPU, and my processor is Cezanne ryzen 5 5500 |
Posted By: savvinovv
Date Posted: 16 Dec 2023 at 6:58pm
| As I understand it, the 5000 series cezanne processors do not start in the motherboard. Here https://pg.asrock.com/mb/AMD/X570%20Phantom%20Gaming%204/index.ru.asp#BIOS" rel="nofollow - https://pg.asrock.com/mb/AMD/X570%20Phantom%20Gaming%204/index.ru.asp#BIOS not a word about cezanne. Where else can I find out about this? in the Official website |
Posted By: kerberos_20
Date Posted: 16 Dec 2023 at 8:49pm
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cezanne is never than vermeer if you scroll down to bios 3.0/3.20 there is this note: *If you use Pinnacle Ridge or Picasso, please refer to the "Steps to Update Renoir/ Ryzen??5000 Supported BIOS" to update the BIOS. with this link in it https://download.asrock.com/TSD/Ryzen5000/X570%20Phantom%20Gaming%204.pdf" rel="nofollow - https://download.asrock.com/TSD/Ryzen5000/X570%20Phantom%20Gaming%204.pdf once you open that link, cezanne is mentioned there ------------- http://valid.x86.fr/diq4l4" rel="nofollow"> http://www.userbenchmark.com/UserRun/47132492" rel="nofollow - userbenchmark |
Posted By: savvinovv
Date Posted: 16 Dec 2023 at 9:59pm
| Thank you! |