My AsRock Rack ALTRAD8UD was DOA :(
Printed From: ASRock.com
Category: Media&User's Review
Forum Name: Networking Products
Forum Description: ASRock Networking Products
URL: https://forum.asrock.com/forum_posts.asp?TID=27222
Printed Date: 21 Nov 2024 at 5:05pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: My AsRock Rack ALTRAD8UD was DOA :(
Posted By: Hydraulix989
Subject: My AsRock Rack ALTRAD8UD was DOA :(
Date Posted: 01 Jan 2024 at 8:54am
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Hi! My Ampere Altra Q64-22 + AsRock Rack ALTRAD8UD does not POST or power on. I've stripped the board of everything but two sticks of known-good RAM and the CPU. I've also tried two known-working power supplies. I also tried manually clearing the CMOS. I also measured the CMOS battery, and it's reading 3V DC, as expected. IPMI via OpenBMC works fine, I get a ping and can open the web UI, but the Power status in the web UI is "unknown" no matter what I do, with the CPU installed in the motherboard. Every sensor and health check in the web UI passes. I just cannot get it to power on no matter what I do (even tried manually bridging the front panel connector power pins), and there's no VGA output no matter what I do. As an experiment, I even removed the CPU. Interestingly enough, the CPU health check passes with the CPU removed, AND interestingly enough, the Power status now goes to "green". At this point, it's either the board or the CPU that is DOA. How can I further diagnose this? Is there anything I can do to help repair this at this point??? I really just want a working Ampere build, this is so disappointing to spend $1500 on parts, and it doesn't work. I thank you in advance for and really appreciate any help... |
Replies:
Posted By: Xaltar
Date Posted: 01 Jan 2024 at 4:42pm
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Check the CPU contacts, both in the socket and on the CPU itself. It sounds like something is shorting in the socket. It could be a simple case of an improperly installed CPU. Make sure you have even pressure on all the mounting screws, not too tight either, they don't like to be torqued down too much as it can cause shorts. ------------- 
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Posted By: anernest
Date Posted: 19 Mar 2024 at 10:46am
| Curious if you resolved this? I have the same issue on two separate ALTRAD8UD-1L2T boards. So far I've only tried to power it with a psu, but will try with 12V power |
Posted By: mestrade
Date Posted: 12 Apr 2024 at 10:32pm
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Curious too if it was solved, I have exactly the same issue :/ |