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Error Code 19

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=2727
Printed Date: 28 Mar 2024 at 4:49pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Error Code 19
Posted By: Wolfdale
Subject: Error Code 19
Date Posted: 26 May 2016 at 1:27am
Hi there,

i received the AsRock Fatal1ty X99X Killer today but it doesnt seem to work. I always get the Error 19. It says: "Pre-Memory Southbridge initialization started".
I have no idea what to do to be honest, i tried using different memory configurations and i also used a single Dimm but it didnt work aswell.
The Chip and Memory work in different systems.

The used hardware:
Intel Xeon E5 2680v4,
AsRock X99X Killer,
32GB (4x8) GB HyperX Fury DDR4-2400,
be quiet! Dark Power Pro11 850W,
Nvidia Geforce GTX 760.

What does this Error mean? Can i do anything about that or does it mean my Motherboard is bricked?
Thank you,

~Wolfdale



Replies:
Posted By: Xaltar
Date Posted: 26 May 2016 at 1:59am
Do you have the latest BIOS version for your board? Only the latest version supports Broadwell (v4). 

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Posted By: Wolfdale
Date Posted: 26 May 2016 at 2:05am
Im actually not shure...i bought it used.
Can i update my Bios without a working CPU?


Posted By: Xaltar
Date Posted: 26 May 2016 at 2:39am
I am afraid not. Your options are:

1. Borrow a CPU that is compatible and perform the update
2. Take the board to a tech who has a CPU and get them to perform the update
3. Order a new BIOS chip preflashed with the latest version for your board from http://www.asrock.com/support/index.asp?cat=RMA" rel="nofollow - ASRock directly  for $15.00

I hope this helps.



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