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AMD Ryzen 5700x upgrade - Not Booting

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=27309
Printed Date: 21 Dec 2024 at 9:41pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: AMD Ryzen 5700x upgrade - Not Booting

Posted By: Tomr2024
Subject: AMD Ryzen 5700x upgrade - Not Booting
Date Posted: 09 Jan 2024 at 12:19am

My son has an X570 Phantom Gaming 4 motherboard with 32gb of memory and an AMD Ryzen 5 2600 chip. (the system was working fine)

For Christmas, I bought him a Ryzen 7 5700x proc.
After installing it, the pc would not boot. It was throwing red led's on the ram light.
I purchased 32gb of Corsair Vengeance LPX 3200MHz memory, and it still will not boot.
The board is up to the latest firmware.
I have reset the CMOS as well, and no luck.

Can anyone help?

TIA,

Tom

Replies:

Posted By: Tomr2024
Date Posted: 09 Jan 2024 at 12:41am

Just to clarify, the BIOS has been flashed to the latest 5.50, and it still does not boot.

Posted By: kerberos_20
Date Posted: 09 Jan 2024 at 8:07am

Tomr2024 wrote:

Just to clarify, the BIOS has been flashed to the latest 5.50, and it still does not boot.

bios needs to be updated with ryzen 3000 or above, its written in bios description

there is a workaround
https://download.asrock.com/TSD/Ryzen5000/X570%20Phantom%20Gaming%204.pdf" rel="nofollow - https://download.asrock.com/TSD/Ryzen5000/X570%20Phantom%20Gaming%204.pdf

-------------
http://valid.x86.fr/diq4l4" rel="nofollow">

http://www.userbenchmark.com/UserRun/47132492" rel="nofollow - userbenchmark

Posted By: Tomr2024
Date Posted: 09 Jan 2024 at 10:36am

I don't understand your reply. I already have the BIOS flashed to the most recent version according to the AS Rock page for the X570 Phantom Gaming 4 web page. https://pg.asrock.com/mb/AMD/X570%20Phantom%20Gaming%204/index.asp#BIOS" rel="nofollow - https://pg.asrock.com/mb/AMD/X570%20Phantom%20Gaming%204/index.asp#BIOS

5.50 is the latest BIOS version.

Posted By: Xaltar
Date Posted: 09 Jan 2024 at 5:15pm

When using a 2000 or older series CPU the BIOS flash does not work correctly.
You need to update using the workaround kerberos_20 shared. The system should still
function with the original 2000 series CPU so you should be able to follow the
workaround to sort it out. If not, try opening a support ticket with ASRock:
https://tw.asrock.com/events/tsd.asp" rel="nofollow - https://tw.asrock.com/events/tsd.asp

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Posted By: Tomr2024
Date Posted: 11 Jan 2024 at 1:02am

THANK YOU, THANK YOU, THANK YOU. It took me bit to figure out that the original way I flashed the BIOS was not working, and I needed to use your posted method. The CPU is working after the alternate BIOS flash process. Thanks again!