Please Help BIOS Screen doesn't even start anymore
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=2738
Printed Date: 24 Nov 2024 at 4:13pm Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Please Help BIOS Screen doesn't even start anymore
Posted By: thetoons
Subject: Please Help BIOS Screen doesn't even start anymore
Date Posted: 28 May 2016 at 4:47am
I updated my BIOS for my motherboard Extreme4 x99 3.1 version to version 1.30 since I wanted to use my NVMe properly (I have m.2 installed internally)
Long story short, after instant flash, Thunderbolt card wasn't showing up on System Browser. I realized advanced chipset option, Intel Thunrderbolt was disabled. So I enabled that, and another selection occurs right beneath it by default says "Unique ID"
Then I started having issues with booting, restarting, I went ahead and tried changing CSM settings as limited info online says Thunderbolt card may have issues with that CSM
As I was trying different things, I realized let me just instant flash back to BIOS version 1.10 which I remember Thunderbolt was recognized, even though it was an older BIOS version
It successfully instant flashed, but now reboots to black screen, I can't even see the AsRock Logo to press F2 to see whats going on after instant flashing the Bios back to 1.10
I am really confused. What's going on ?
PS. I disconnected the Thunderbold 2 AIC AsRock Card and tried again as well, just to see, Nothing changed.
Please Help! Thanks
|
Replies:
Posted By: thetoons
Date Posted: 28 May 2016 at 8:16am
Do I need to Reset cmos to see if its gonna post? any thoughts appreciated
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 12:42pm
When in doubt, clear CMOS yes. It is quite common for post to fail after flashing back to a previous BIOS version, especially when UEFI entries were added/altered in the newer version. The BIOS retains a redundant setting and prevents post. Clearing CMOS will almost always resolve this.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 12:45pm
Xaltar I am about to do it now, I found from AsRock Manual There is a switch, it indicates for CMOS reset, so I am assuming I don't need to locate a battery to take off, I just press this button when eveyrhing is off and turned off? Do I press it and hold for few seconds or just press it once and wait a min before I plug everything back up?
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 12:49pm
For a quick reset I generally press and hold for 3 seconds but it should clear even if you don't hold. If that does not correct the post problem then go ahead and disconnect the power from the system and remove the CMOS battery for an hour or 2. Sometimes a simple clear is not sufficient.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 12:51pm
Do you know where the battery located for AsRock Extreme4 x99 motherboard?
|
Posted By: thetoons
Date Posted: 28 May 2016 at 12:52pm
Simple click didn't work indeed
|
Posted By: thetoons
Date Posted: 28 May 2016 at 12:54pm
ok found it trying now....
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 12:55pm
-------------
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 12:57pm
If that fails then all you need to do is check your manual for how to recover your BIOS from the backup. Your board has 2 BIOS chips, A and B (B ackup). I have never needed to do this myself but the manual should be reasonably easy to follow.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 12:57pm
ok i m waiting a min or 2 without battery. what if it doesnt post at all?
|
Posted By: thetoons
Date Posted: 28 May 2016 at 12:58pm
I looked at it to locate backup bios couldnt find it myself
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 12:58pm
Always wait at least an hour for a battery clear.
See my post under the image of your board if that does not work.
Looking at the image I posted the BIOS selection jumper is next to the CMOS clear jumper.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 1:01pm
something strange happening, I have put the battery back in and plugged everything back started the power: everything lights up for about 4 seconds, shuts itself off, turns everything on again, about 3 secs loads, shuts off again, all doing it by itself, so i turned it off.. god, what is going on?
|
Posted By: thetoons
Date Posted: 28 May 2016 at 1:02pm
oh I didnt see your post in time, I must have put the battery too early??
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 1:05pm
No that is fine, that is the board power cycling, turn it on and let it do it's thing. It retrains the memory and a number of other safety checks before it will post. It should only do that the once (if left to complete).
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 1:10pm
oh man i was worried and turned it off in the middle of it !!! I m such an Amateur, It looked like the thing was giving its last breath Should I restart? should i do the whole reset again??
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 1:18pm
Just power on again, if it is retraining then the BIOS should be cleared. If that does not work still then we need to recover the BIOS from the backup.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 1:25pm
ok trying again now, i will let that thing do its thing this time hoping that it is not giving its last breath :)
|
Posted By: thetoons
Date Posted: 28 May 2016 at 1:27pm
hey it doesn't power on at all anymore?? I see the lights in liquid cooler but it doesnt power on at all
|
Posted By: thetoons
Date Posted: 28 May 2016 at 1:30pm
liquid cooler has light but motherboard has no light anymore!!
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 1:30pm
Unplug the power and leave it to sit till all the LEDs go out then plug it back in.
And relax, being stressed will only lead to mistakes There is nothing to worry about so far.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 1:34pm
I know, I am just really angry myself that trying to enable a thunderbolt adapter has lead to all this!
I pressed cmos button and then started the power, now it is doing that thing again, on and off for 2 seconds intervals, it is been doing it for 2 minutes, Should I let it just go on? How long it would take, After how long should I ever worry? it is been almost 3 minutes now...
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 1:36pm
It shouldn't be taking that long. Have you made any other internal changes (connected or disconnected anything)?
It should power on, remain on for a few seconds then power off and back on then post.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 1:38pm
no it is still going it is been about 5 minutes now. I didn't make any other changes except taking off a thunderbolt card but that was a while back when I was trying to see if the board is going to re discover it, other than that from the time it was working properly and since that last instant flash, I didn't change anything internally except the cmos battery of course.
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 1:42pm
OK, on your board next to the clear CMOS jumper (not the switch on the back panel) there is a jumper header called BIOS_sel or the like, turn the system off and remove power and set that to it's alternate position.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 1:45pm
Posted By: thetoons
Date Posted: 28 May 2016 at 1:50pm
ok I moved the jumper to the alternate position, on that specific item. It is on the alternate position Now.
Do I wait? Do I do anything with CMOS Battery, or do I just plug things back on to power?
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 1:51pm
Now connect the power and try to boot again.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 1:53pm
ok a screen shot coming up your way, something i have never seen came up
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 1:54pm
Probably the recovery message but fire away, I have never seen it myself either
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 1:57pm
Posted By: thetoons
Date Posted: 28 May 2016 at 1:57pm
The third paragraph came out when i pressed F2 to 'Run Setup" then that new paragraph said Intel LAN MAC Addresses are invaolid in both CMOS and Flash, do i keep pressing F2?
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 2:00pm
Yup that is the recovery message. Good news is, your board is fine ftp://europe.asrock.com/Manual/X99%20Extreme4.pdf" rel="nofollow - ftp://europe.asrock.com/Manual/X99%20Extreme4.pdf" rel="nofollow - Here is the user manual for your board, look at page 20 for steps to reflash BIOS_A to the backup version. Once you have done that you can go ahead and set the BIOS_SEL1 jumper back to it's original position and try to post again. If all is well then go ahead and flash to the BIOS version that worked best for you.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 2:04pm
xaltar thank you very much before I leave you alone, right now when on this screen do i press F2 or continue F1?
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 2:05pm
F2 to enter UEFI and follow the steps in the manual. If you have any other questions please feel free to ask
Hopefully the mac address issue will resolve itself once you are back on BIOS_A, if not we will have to look at fixing that too. The recorded Mac address in BIOS_B must differ from the one on BIOS_A....
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 2:06pm
I have the manual in front of me and I pressed f2 and I suppose this is "backup Bios" i am on now. I dont flash anything here right? because it doesn't really explain well, it just says "short pin1 and pin2 again"
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 2:07pm
You need to use the "secure backup UEFI" option and it will reflash your BIOS_A to it's original state.
The option is under the "tools" tab.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 2:11pm
that the part I wasnt sure, just before that sentence it says "After that short pin1 and pin2 again" now the pins are on pin 2 and pin 3 to get to this backup bios which I am on waiting now, so Do i do the secure backup UEFI here, or do i turn it off, unplug, and change the pins back to pin1 and pin2 and then hope that it will be back to bios for me to do that Secure Backup UEFI? I know the order of things are crucial I didnt want to mess it up
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 2:15pm
With pins 2 and 3 bridged (BIOS_B selected) enter the UEFI and use the "Secure Backup UEFI" tool. Once it completes power off and switch the jumper back to pins 1 and 2.
If all went as it should you should now be back to posting normally. If the Mac address error pops up again when on pins 1 and 2 let me know and I will have to look up how to fix that.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 2:16pm
okay so I am doing the secure backup uefi here now while on pins 2 and pin 3, Then I will report back right away now
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 2:20pm
Awesome. Hopefully that gets you up and running. I noticed that BIOS_B is BIOS version P1.20 so you may not even need to flash the BIOS again when you are done.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 2:22pm
so the copying of B>A finished, it rebooted itself without me doing anything, it said it was success. However it went back into the same messages, now it is still on the alternate pins, I am on UEFI BIOS again should i just hold power button and turn everything off and unplug everything to switch the pins and go from there?
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 2:25pm
You need to go back to pins 1 and 2 now so yes, turn off the system and switch it back over.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 2:27pm
Posted By: thetoons
Date Posted: 28 May 2016 at 2:30pm
ok turned on fine, loading now same message though with the intel lan mac addresses are invalid message so I pressed F2 to go to UEFI, waiting for your instructions
|
Posted By: thetoons
Date Posted: 28 May 2016 at 2:31pm
also I realized the date and time is invalid on this UEFI at the bottom as well, (by the way I didn't have Lan internet cable Plugged in at all during this process, just keyboard, monitor and power cable was plugged)
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 2:35pm
OK, I will have to look up the Mac Address issue now. Date and time will correct itself in Windows once you are online again.
Pity about the Mac address issue, that just adds more work to be done.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 2:39pm
I found this video, I am not sure it would be valid for my case, but I am watching it right now: https://www.youtube.com/watch?v=wGVhkgtTc0w
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 2:43pm
Apparently you need to use ASRock's http://www.asrock.com/support/Download/MacTool.asp" rel="nofollow - Mac writer tool but the process is rather complicated. For now, try and boot into your OS and see if your internet and LAN work (Mac address is the unique ID for the LAN port). If so then you can send a support ticket to ASRock Tech support and get them to assist you as they know the process far better than I.
It isn't a major issue however and does not indicate a problem with your board
If you want we can try and perform the process together but I must warn you I am not overly familiar with the tool.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 2:45pm
Yeah I can perform it with you, I think I need to figure out my boards actual MAC ADDRESS first, in that youtube video I wrote the link in my previous message the guy says before you start the process you need to find the actual mac address from the board, I am looking with a flashlight now to see if I can see it somewhere on the board itself?
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 2:50pm
Yes, it should be on a white sticker, likely on one of the board's edges.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 2:51pm
Posted By: thetoons
Date Posted: 28 May 2016 at 2:53pm
is it supposed to actually write MAC ID in the beginning of the number, I found bunch of small numbers but I am writing it now to see if they are 12 digit, but there is no Mac ID tag on them just numbers and letters from what I can tell
|
Posted By: thetoons
Date Posted: 28 May 2016 at 2:56pm
I found one tag with this 12 digits, XXXX-XXXX-XXXX, I just cant tell if the first 4 numbers are zeros or letter Os? :))
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 2:56pm
I think it is the sticker on the edge of the board near the "Purity sound" chip. It is a 12 digit code with a bar code above it.
There is also another sticker that should be on the top of the rear panel audio jacks, that is also a 12 digit code.....
OK, on my board it is the one near my sound chip so it should be the same for you.
-------------
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 2:59pm
thetoons wrote:
I found one tag with this 12 digits, XXXX-XXXX-XXXX, I just cant tell if the first 4 numbers are zeros or letter Os? :)) |
They are zeros. That is the one.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 2:59pm
ok yeah you are absolutely right, there is that other sticker on a I/O hub which is also 12 digits!!!! :))) what do we do? :) I wrote that down too, that one is larger fonts I can tell the numbers fine on that one
|
Posted By: thetoons
Date Posted: 28 May 2016 at 3:00pm
the one on the hub was also reads: 5xxxxxxxxx
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 3:01pm
It is the one that starts with D0. Now you can follow the video and let me know if you have any trouble.
I edited out the numbers in your post, hackers can do a lot with your Mac address
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 3:04pm
ok I will follow the video now, Let me ask you are you gonna be online for a while, you have been the most helpful person on the planet, you would probably know about my initial thunderbolt card issue that caused all this which I would have to figure it out once If I can fix this, I placed the thunderbolt correctly according to the manual, but after a flash update system browser wouldn't see it, the problem is now I dont remember which bios actually saw it, after fixing this I thought I should go into windows and delete old thunderbolt driver, and try reinstalling again but I would like to make sure I do it correctly
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 3:09pm
1 problem at a time
I am not familiar with thunderbolt add in cards but I would imagine it shouldn't be much different to any other add in card with regards to drivers and compatibility.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 3:27pm
You are absolutely right again, I couldnt even do this one properly, I created that BIOS like he said, with that Rufus application, and then copied the files for Mac Tool, it doesn't boot to that usb like it is supposed to as MS DOS, I am going by the video I mentioned you about
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 3:31pm
You need to hit F11 at post to pull up the boot menu then select the flash drive to boot off. Whenever I am doing something like this I disconnect my hard disks/SSDs. From the drives themselves not the board and I leave the SATA cables leaning on the drives they belong to so things don't get mixed up. You do not need to disconnect their power cables.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 3:32pm
where I am stuck at is that first screen comes up (the invalid message) I hit F11 , it is saying Entering Boot Menu... but it is stuck there... like it can't enter the boot menu for some reason...
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 3:33pm
Make sure you have the flash drive connected to one of the USB 2.0 ports (they are the black ones).
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 3:33pm
ok just on ms dos screen now, I am following with the video's directions one minute my friend
|
Posted By: thetoons
Date Posted: 28 May 2016 at 3:38pm
I did it, restarted now I dont see that ERROR!!! I am on Bios though the date and time is still wrong, but I wil start windows 10 for the first time now to see how things are?
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 3:39pm
Just update the date and time from within windows The clock can't be corrected until it connects to a time server, or you manually set it in BIOS.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 3:43pm
Yes once I connected my Lan cable the windows recognizes the correct time, after getting into windows 10 it gave an error about repairing some drive errors... said I need to restart it, I am doing that right now I wonder what now
|
Posted By: thetoons
Date Posted: 28 May 2016 at 3:43pm
it is saying I have "Drive Errors"
|
Posted By: thetoons
Date Posted: 28 May 2016 at 3:45pm
now on reboot, windows says I have Drive error on D: it is scanning it as we speak, windows must have some kinda drive error recognition built into it that kept popping up after the first and second reboot, and kept telling me to go to reboot again
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 3:45pm
Probably a bit of data corruption from the off and on again throughout the process. As long as there are no bad sectors it isn't a problem.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 3:49pm
It has been a long night my friend, and because of you I see hope in this process, I don't want to hold you off too much, but if you feel like it I can explain to you what happened with thunderbolt issue, and try to install it back up now (this time without flashing the UEFI so that we dont deal with anything crazy again)
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 3:54pm
Sure thing, I have time.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 3:58pm
http://www.asrock.com/mb/spec/card.asp?Model=Thunderbolt%202%20AIC&cat=Manual
this one is the AsRock Thunderbolt 2 AIC that I have, now I plugged off everything, to insert it back up again, and will restart it I did correct research to make sure the PCIE 2 is the one I install it as per its instructions (The Reason I didn't get a second GPU was to keep this PCIE slot open for Thunderbolt 2)
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 4:00pm
Let me know how it goes. Be sure to connect the cables as per the manual.
Oh and just an FYI, you should install dual GPUs in slots 1 and 3 as they are both x16. PCIe 2 is only wired as x4 which is probably why they recommend using it. PCIe 5 is x8.
I haven't read the entire manual though so I am not sure if using certain slots may disable others, I doubt it though.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 4:11pm
There is a advanced chipset function that in Thunderbolts manual wants me to enable called INTEL THUNDERBOLT FUNCTION, now thats fine, but when I do that there is Unique ID selection comes up, and there are many choices including Legacy so I am not sure which one to select, since Unique ID one is the first default one that it comes up I chose that one,
when i go to UEFI again on Tools/System Browser PCIE2 is still coming up Empty! even thought the Thunderbolt is there and cables connected as per instructions on its manual
|
Posted By: thetoons
Date Posted: 28 May 2016 at 4:17pm
http://i.imgur.com/vXkxV9Y.jpg
check this out so I was able to install the Thunderbolt driver as you can see above photo, however now I am checking in UEFI in System browser to see...
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 4:17pm
Ok, so lets go through the installation instructions.
I assume you had no issues with steps 1 - 3
Did you connect the TBT Header Cable to the TBT Header (A) as instructed?
As far as I can tell the AIB won't detect if that step is missed.
Also, what position are the jumpers on the card set to? 1-2 or 2-3?
If you use the "print screen" key on your keyboard you can then open an image manipulation app (MS paint works in a pinch) and use the paste command and it will display your screen capture as an image.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 4:22pm
Yet this is still what I see on UEFi - System Browser: the Slot is Empty?! :)
here is a picture:
|
Posted By: thetoons
Date Posted: 28 May 2016 at 4:23pm
the jumpers it says to move to to pins 1-2, right?
|
Posted By: thetoons
Date Posted: 28 May 2016 at 4:29pm
the wording on that is a little difficult to understand, it says 'Certain Cases' but what does that mean? do I go with 2-3 or 1-2, what do you think?
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 4:30pm
1 and 2 is the default so I would imagine so yes.
Do you have the "TBT Header Cable" connected to the TBT Header? It is the header above the yellow highlighted COM port in your image.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 4:42pm
Yes I connected that TBT thats pretty much the first thing I do as soon as I put it on the slot, I am trying with pins 2-3 now, and will switch back to 1-2 as well to make sure, I will unplug everything and make the changes, would that be alright?
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 4:46pm
I generally leave the power cord connected to the PC but turn off the switch at the back of the PSU. This ensures the case is still grounded which helps prevent static discharge from your hands. Just touch the case from time to time to discharge any static you may have accumulated.
I doubt you would have damaged anything by not doing this but it is good practice which is why I mentioned it
Trying the other jumper position is worth a shot but I suspect it won't make a difference. If that fails see if you can get the card to detect in PCIe slot 5, the one nearest the TBT header.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 4:54pm
everytime i change the pins the system loads very very slow thats why i have been taking a little longer
|
Posted By: thetoons
Date Posted: 28 May 2016 at 4:55pm
ok so windows 10 device manager only lists (like that photo) Thunderbolt TM Controller when I have the pins 1-2, if I do 2-3, it still reboots but nothing on Device manager which is strange
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 4:58pm
Put the jumpers back to 1 and 2 then try the card in PCIe slot 5. It is a PCIe device so it should detect in any PCIe slot unless there is some special key for slot 2. It will help troubleshoot.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 4:59pm
perhaps after each change of pin, I need to make a clean install of the driver and delete it from device manager. maybe thats messing it up?
|
Posted By: thetoons
Date Posted: 28 May 2016 at 5:01pm
but my PCIE 5 is disabled anyways because of m.2 os drive installed and when m.2 internal socket is occupied I think PCIE5 is going to be disabled?
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 5:05pm
That manual is confusing as all hell.... In the text it states that 2 and 3 is default yet the image shows 1 and 2 as the default.....
Don't bother trying slot 5, the card is meant to get it's PCIe lanes from the PCH (chipset) and slot 2 is the only slot that gets it's PCIe lanes from the chipset.
-------------
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 5:06pm
Have you tried manually setting the link speed for PCIe2 in the UEFI?
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 5:08pm
nope I dont even know what that is :) I can try if you like
|
Posted By: thetoons
Date Posted: 28 May 2016 at 5:09pm
you are right about the Manual, it is saying one of them is default but it reads totally different!
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 5:11pm
Under the advanced/chipset tab select PCIE2 link speed and set it to 2.0 and see if that helps. You will need to save and reboot for the change to take effect.
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 5:15pm
Let me ask you this:
Let's assume there is a problem with the thunderbolt card, or I can't just make it work, is it possible there is something wrong with the motherboard of PCIE2 slot, is there a way to test that slot some other way and then focus on getting the Thunderbolt work?
|
Posted By: thetoons
Date Posted: 28 May 2016 at 5:17pm
I am trying PCIE2 link speed as we speak as well.
|
Posted By: Xaltar
Date Posted: 28 May 2016 at 5:19pm
Is it possible to install the TBT drivers without the card installed? If not then that means the card is actually detecting but just isn't showing up in BIOS for some reason. It may have it's own initialization process (like RAID controllers) that occurs after post, that would explain not showing up in BIOS.
Have you tried installing the http://www.asrock.com/mb/spec/card.asp?Model=Thunderbolt%202%20AIC&cat=Download" rel="nofollow - TBT software and connecting a TBT device to see if it detects?
-------------
|
Posted By: thetoons
Date Posted: 28 May 2016 at 5:24pm
the pcie link speed, remember you told me to choose 2.0, the selections there was not 2.0 but written as Gen1 or Gen2
so I assume you want me to choose Gen2?
I am trying that now, with jumpers being 1-2
|
|