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Ethernet disconnects during heavy load

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Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
Printed Date: 25 May 2024 at 8:16pm
Software Version: Web Wiz Forums 12.04 -

Topic: Ethernet disconnects during heavy load
Posted By: WrathCharge
Subject: Ethernet disconnects during heavy load
Date Posted: 13 Jan 2024 at 11:14pm
Hi. After three weeks of using the motherboard (B650M-HDV/M.2), I started having internet problems: every 3-5 minutes, under heavy load (e.g. gaming), my internet goes down for a few seconds. I tried installing a clean Windows and it didn't help. I reset my BIOS to default settings and it didn't help. Of course I turned off all power saving settings in the network adapter settings and installed the latest drivers and it didn't help. Than I connected another PC with the same ethernet cable and everything works fine. I bought a USB ethernet adapter and everything works fine. I have concluded that the problem is with the motherboard, but I really don't want to return it to the store. Are there any other options left to fix the internet problem? Thanks.

Posted By: suspdgk8
Date Posted: 01 Apr 2024 at 5:26pm
I have the same issue.

Posted By: WrathCharge
Date Posted: 02 Apr 2024 at 4:19pm
Updating to the current version of the bios (2.10) didn't fix anything. Does this mean that the problem is in the hardware of the motherboard itself?

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