Ethernet disconnects during heavy load
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=27463
Printed Date: 02 Jan 2025 at 11:42pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Ethernet disconnects during heavy load
Posted By: WrathCharge
Subject: Ethernet disconnects during heavy load
Date Posted: 13 Jan 2024 at 11:14pm
| Hi. After three weeks of using the motherboard (B650M-HDV/M.2), I started having internet problems: every 3-5 minutes, under heavy load (e.g. gaming), my internet goes down for a few seconds. I tried installing a clean Windows and it didn't help. I reset my BIOS to default settings and it didn't help. Of course I turned off all power saving settings in the network adapter settings and installed the latest drivers and it didn't help. Than I connected another PC with the same ethernet cable and everything works fine. I bought a USB ethernet adapter and everything works fine. I have concluded that the problem is with the motherboard, but I really don't want to return it to the store. Are there any other options left to fix the internet problem? Thanks. |
Replies:
Posted By: suspdgk8
Date Posted: 01 Apr 2024 at 5:26pm
| I have the same issue. |
Posted By: WrathCharge
Date Posted: 02 Apr 2024 at 4:19pm
| Updating to the current version of the bios (2.10) didn't fix anything. Does this mean that the problem is in the hardware of the motherboard itself? |
Posted By: cyberlor
Date Posted: 28 Oct 2024 at 2:33am
|
Same exact problem here. Even installing the latest Realtek drivers from RT website and the last available bios. The chip is probably faulty on this specific board. Too bad, because it's a very good one. |
Posted By: WrathCharge
Date Posted: 28 Oct 2024 at 5:49pm
Yeah, that's too bad. I'm still continuing to install the latest updates, hoping that might fix this problem. |
cyberlor wrote:Posted By: NDRE28
Date Posted: 29 Oct 2024 at 8:20am
| If the motherboard is great for everything, except the internet connection, I'd buy a discrete internet card (they are not expensive). |
Posted By: cyberlor
Date Posted: 01 Nov 2024 at 8:22am
Sure it is, but the point is that for a $170 board i'd least expect a fully working ethernet port. The problem seems to solve itself with a simple reboot but still, that's heavily frustrating and also, why should i use a PciE slot for an ethernet card, when i have an integrated one? :| |
Posted By: NDRE28
Date Posted: 01 Nov 2024 at 11:25am
Hello! I agree with you 100% that the integrated slot should work. However, your other option is to RMA the motherboard, and by doing that, you'll have to tear down the components of your PC, then wait for a replacement, then re-build your PC with another motherboard. That's a lot of hassle, by my opinion. |