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ARGB broke. ASRock Dynamic Lighting

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=27638
Printed Date: 20 May 2024 at 1:27pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: ARGB broke. ASRock Dynamic Lighting
Posted By: HashiramaS
Subject: ARGB broke. ASRock Dynamic Lighting
Date Posted: 20 Jan 2024 at 1:07am
Good afternoon.
I installed [Beta] ASRock Dynamic Lighting ver:20240105 and it worked. The ARGB fan was controlled through Windows personalization settings. After about 1 week, I saw that the ARGB fan was not lit. I tried uninstalling the ASRock Dynamic Lighting by running "UpdateFW" in folder "Restore_to_PreviousFW", but it gives an error ("Update Firmware -[ FAIL ]"). I tried reinstalling the program, but I got the same error.
After that, I went into the bios, and when I tried to open ASRock Polychrome RGB partition, I also got an error ("Unable to detect the firmware. please contact technical support"). Now ARGB doesn't work at all.

Does anyone know how to fix this?


Z690 Phantom Gaming-ITX/TB4 Bios 18.01
13600kf
ID-COOLING IS-55 ARGB (with ARGB fan)
Windows 11 Pro 22H2 22621.3007



Replies:
Posted By: gareebsag
Date Posted: 20 Jan 2024 at 5:29pm
I had this happen to me yesterday after I updated the MCU firmware from ?œASRock Dynamic Lighting??and installed ?œASRock Polychrome RGB??

I saw on reddet someone that I followed their instructions and it solved my issue.

These steps are what I did exactly:

1- Uninstall Polychrome RGB
2- Remove the folder ?œASRRGBLED??from Program Files (x86)/ASRock Utility/
3- Turn off your computer
4- Unplug the power cord from the computer for a few minutes (let?™s say 5 to 10 minutes)
5- Plug it back and turn on your computer (I noticed my RGB light began to work)
6- Run ?œUpdateFW.bat??from ?œRestore_to_PreviousFW??

Everything is back to normal for me after these steps.
Hopefully this works for you.


Posted By: HashiramaS
Date Posted: 20 Jan 2024 at 5:53pm
Polychrome RGB was not installed on my computer, but simply unplugging the cord for 5 minutes brought the bulbs back to life....

Thanks!


Posted By: Darkje
Date Posted: 21 Jan 2024 at 8:35pm
I had the same, I tried the windows controlled RGB, but since I didn't like it (no on/off setting!) I decided to flash back to normal. At first the onboard leds worked fine, but after a shutdown it stopped working at all. In the device manager was an 'unknown usb device', and attempt to reflash failed. Polychrome gave an 'unknown MCU' error. Bringing the pc into G3 state (powercord disconnected, press power button for 10sec to drain, waiting 30sec and then reconnect the cord) brought back the usb device, flashing was possible again and Polychrome worked again. The only issue was that in Polychrome red and green sliders where mixed up. That I could solve by using openRGB one time, after that I was back to normal. Felt like a lucky escape, thought I had bricked the led controller somehow.


Posted By: fourinthemrng
Date Posted: 01 Feb 2024 at 11:22pm
Originally posted by gareebsag gareebsag wrote:

I had this happen to me yesterday after I updated the MCU firmware from ?�ASRock Dynamic Lighting??and installed ?�ASRock Polychrome RGB??

I saw on reddet someone that I followed their instructions and it solved my issue.

These steps are what I did exactly:

1- Uninstall Polychrome RGB
2- Remove the folder ?�ASRRGBLED??from Program Files (x86)/ASRock Utility/
3- Turn off your computer
4- Unplug the power cord from the computer for a few minutes (let?�s say 5 to 10 minutes)
5- Plug it back and turn on your computer (I noticed my RGB light began to work)
6- Run ?�UpdateFW.bat??from ?�Restore_to_PreviousFW??

Everything is back to normal for me after these steps.
Hopefully this works for you.


Hey, is it possible for you to host the files somewhere? I have the same issue, and I think AsRock have taken the files down, so I can't reinstall the firmware.


Posted By: Darkje
Date Posted: 02 Feb 2024 at 6:45pm
Originally posted by fourinthemrng fourinthemrng wrote:


...
Hey, is it possible for you to host the files somewhere? I have the same issue, and I think AsRock have taken the files down, so I can't reinstall the firmware.


I'm pretty sure using ASRock Polychrome RGB will also flash the controller with the firmware included in that download. As just by running it, it will execute WriteFW.bat. So it's probably your best bet to try that first.

I've also send you a PM.


Posted By: ard
Date Posted: 03 Feb 2024 at 4:33pm
Heya. There's another thread going about losing just the LEDs under the chipset heatsink on B650E PG Riptides that I reckon one of you could really help us with: https://forum.asrock.com/forum_posts.asp?TID=26790&PID=107831" rel="nofollow - https://forum.asrock.com/forum_posts.asp?TID=26790&PID=107831

But first some stuff that might help here. MSDynamicLighting(v2024.0105) contains version 1.0.12.7 (December 20 2023) of ASRock's ISP tool, along with versions of the LED firmware dated January 05 2024 and May 04 2022, to roll back to if the beta goes badly.

Polychrome 2.0.161 only contains the previous version of asrisp, from December 2022. What is it with them and December releases? And the latest firmware in there, called APROM_MB_220504_7AF4_54.bin, is identical to the May 2022 firmware that MSDynamicLighting contains as a fallback.

None of this was any help to me, my chipset LEDs are still dark, but maybe it is help to this thread.

What might help us over in the other thread is a working configuration from you guys. Because I've got good firmware, but something is still knackered, and all that's left is the configuration. Could you run

    asrisp.exe /I 0 /ID 0x26CE01A2 /INFO

..and post it here?

Mine says:

FW Version ............. 0x010009A2
FW Release ............. 0x20240105
FW Feature ............. 0x80000003
HW Version ............. 0x00000000
Device ID .............. 0x00012145
Flash Mode ............. APROM (0x20)
Config0 : Config1 ...... 0xF7FFFB7E : 0x00007800
ROM Data ............... LDROM[ OK ] APROM[ OK ]
BOOT     ............... LDROM

...and I reckon its those config words which are broken.

Thanks in advance.


Posted By: Darkje
Date Posted: 03 Feb 2024 at 6:40pm
I get exactly the same numbers, and mine is working.

=================================================================
              ASRock ISP Tool v1.0.12.7 Built: 20231220
        (C)2019 ASRock Incorporation. All Rights Reserved
=================================================================
WARNING! PLEASE DON'T STOP THIS PROGRAM DURING FIRMWARE UPDATING.

[ Configuration ]
Program Interface ...... USB

[ Chip - Current]
FW Version ............. 0x01000902
FW Release ............. 0x20220504
FW Feature ............. 0x80000003
HW Version ............. 0x00000000
Device ID .............. 0x00012145
Flash Mode ............. APROM (0x20)
Config0 : Config1 ...... 0xF7FFFB7E : 0x00007800
ROM Data ............... LDROM[ OK ] APROM[ OK ]
BOOT     ............... LDROM

Process Time                      [ 0,14 seconds ]


Posted By: Darkje
Date Posted: 03 Feb 2024 at 6:48pm
Seems i have the older firmware 20220504...


Posted By: Darkje
Date Posted: 04 Feb 2024 at 2:39am
using asrisp /? in the commandpromt(admin) I found some of the commands for the program:

Usage:
AsrISP.exe <command> [options]

Commands
------------------
   /UA <file>               Update APROM with specific file (.bin)
   /UL <file>               Update LDROM with specific file (.bin)
   /UD <file>               Update data flash with specific file (.bin)
   /UC <cfg0> <cfg1>        Update Config
   /BS <opt>                 Reboot
                             (Default 0 - Reset, 1 - LDROM, 2 - APROM)
   /E <all | aprom | data> Erase APROM and data flash
   /I <interface>           Interface
                             (Default 0 - USB, 1 - I2C, 2 - ADL_I2C_OEM, 3 - ADL_I2C_OEM3)
   /ID                      Specify an USB Device ID
   /INFO                     Display information
   /?                        Usage help

Example
------------------
Update APROM through USB
AsrISP.exe /UA APROM.bin

Update APROM through ADL_I2C
AsrISP.exe /UA APROM.bin /I 2

Update APROM and data flash
AsrISP.exe /UA APROM.bin /UD DATA.bin

Update config
AsrISP.exe /UC FFFFFF7F 000FFFFF

Erase all
AsrISP.exe /E


From looking at the UpdateFW.cmd and WriteFW.bat files I deduced this is not the full list of commands, there are some things in those files that are not listed by the previous output of the /? command.

/UPDATE MB, will automatically use ROM.bin
/CHKFWVER number number, seems to check firmware version and firmware release when combined with /UPDATE
/AUTO uses UpdateFW.ini that seems to be a long list of vgacards an motherboards with leds on them, and then sets a number of parameters. It's found with ASRRGBLED in the ASRISP folder of that program. Probably some sort of hardware detection to pick the right roms out.
/FORCE presumably forces the flash?

looking at the exe file in an editor there seem to be some more undocumented commands. it would be nice if we could get some more documentation.


Posted By: ard
Date Posted: 05 Feb 2024 at 5:55am
Thanks for your results Darkje. Interesting that you have the same device ID as me, and both RGB packages (Polychrome and MS Dynamic Lighting) only include one ROM. As though ASRock use the same controller on all their mobos.

One difference between the 2022 and 2023 releases of AsrISP is that the old one closes your cmd on exit sometimes. Super-annoying. Worth using the new one.

My B650E board does not appear in any of Polychrome's ini files. It must be so generic (cheap) that it doesn't get special treatment. Either that or they haven't got around to it yet. {sniff}

Like you said, it would be nice to know how to do a cold install so we can get their boards back to factory settings. The "erase all" option obviously doesn't do it, because I tried it.


Posted By: Darkje
Date Posted: 09 Feb 2024 at 1:51am
? Did you also try:
wICPFLASHADSBv2.exe /file=nu51_3.04
(it comes with Polychrome RGB ver:2.0.170)



Posted By: ard
Date Posted: 09 Feb 2024 at 6:09pm
I didn't try that, as WriteFW.bat only does it if AsrISP fails twice, so I figured it was for other (older?) boards. The input file being only 13KB when one that I know works is 20KB is another sign I should not give it a go.

When I gave it a go it displayed the correct board type and BIOS version, so I guess it interrogated the board successfully. But it said no more, consuming a CPU until I killed it. The last thing it did was look for a file called SMBUS.ini, which is not there.


Posted By: Darkje
Date Posted: 09 Feb 2024 at 7:07pm
oh well, i guessed it was worth a shot, pitty it didn't work.


Posted By: oskar_1993
Date Posted: 03 May 2024 at 8:17pm
Originally posted by gareebsag gareebsag wrote:

I had this happen to me yesterday after I updated the MCU firmware from ?�ASRock Dynamic Lighting??and installed ?�ASRock Polychrome RGB??

I saw on reddet someone that I followed their instructions and it solved my issue.

These steps are what I did exactly:

1- Uninstall Polychrome RGB
2- Remove the folder ?�ASRRGBLED??from Program Files (x86)/ASRock Utility/
3- Turn off your computer
4- Unplug the power cord from the computer for a few minutes (let?�s say 5 to 10 minutes)
5- Plug it back and turn on your computer (I noticed my RGB light began to work)
6- Run ?�UpdateFW.bat??from ?�Restore_to_PreviousFW??

Everything is back to normal for me after these steps.
Hopefully this works for you.


Posted By: oskar_1993
Date Posted: 03 May 2024 at 8:20pm
thank you, kind man, because I thought that everything was broken, but it was your way that helped me)


Posted By: m00zis
Date Posted: 08 May 2024 at 4:30am
Unfortunately nothing of all of the above steps worked for me. I installed my new b650 Steel Legend yesterday and everything worked fine. Just after installing Polychrome (I had SignalRGB running in the Background) my PCH RGBs stopped working. I tried everything from flashing the RGB firmware, BIOS update, uninstalling SignalRGB, reinstalling Polychrome, unplugging pc for 10 minutes and run UpdateFW.cmd and whatsoever.

Nothing seems to work for me. Has anyone anymore tips for me?
Thank you


Posted By: FLORRIDAMAN
Date Posted: 12 May 2024 at 1:16pm
i have a problem where when ever i launch ASRRGBLED it says device not detected can anyone help me

-------------
uyhh


Posted By: Darkje
Date Posted: 13 May 2024 at 6:30am
Originally posted by FLORRIDAMAN FLORRIDAMAN wrote:

i have a problem where when ever i launch ASRRGBLED it says device not detected can anyone help me


If you also have an unknown device in windows device manager, this can usually be solved by unplugging the psu from the mains for a few minutes.

-------------
https://valid.x86.fr/gqfuwc" rel="nofollow">



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